Senior ML Platform Engineer - AI Infra & MLOps Leader

Remote; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

PointClickCare is seeking a Principal AI Machine Learning Platform Engineer to set the technical vision for the ML platform powering model training, deployment and serving across the organization, in partnership with Product and Engineering leadership.

You will define reference architectures, standards, and roadmaps for pipelines, tooling, and infrastructure, drive ML security and observability, and provide mentorship to raise the engineering bar for ML systems company-wide.

Qualifications

• Expert level in Python and Java with strong software engineering fundamentals.
• Deep experience designing and building ML platforms and ML Ops workflows at scale; familiarity with MLFlow, Kubeflow, Ray, and model-serving frameworks or equivalents.
• Extensive experience with cloud platforms (AWS, Azure, and/or GCP), containerization, and orchestration (Docker, Kubernetes).
• Demonstrated track record of setting technical direction and driving org-wide technical initiatives across multiple teams.

Responsibilities

• Partner with product and engineering leadership to translate business and product objectives into a multi-quarter technical strategy and roadmap for the ML platform.
• Define the reference architectures and standards for scalable data and ML pipelines spanning model training, evaluation, deployment, and serving that engineering teams across the organization build upon.
• Set the direction and best practices for MLOps across the company — including CI/CD for models, model registry, feature stores, and experiment tracking — and drive build-vs-buy decisions for core platform components.
• Establish the practices and architecture for reliability, observability, and performance of ML systems in production, including monitoring, alerting, and automated remediation.
• Establish the security architecture for the ML platform, including authentication, role-based access control, audit logging, and compliance monitoring, and ensure adoption across teams.
• Define secure, cost-efficient integration and infrastructure patterns for connecting the platform with existing systems, APIs, and data sources at scale.
• Provide technical leadership and mentorship across engineering teams, guiding senior engineers and influencing the org-wide technical roadmap for ML infrastructure.

Skills

Python

Java

ML platform design

MLOps

Education

Bachelor's degree or higher in Computer Science, Machine Learning, or related field

Tools

MLFlow

Kubeflow

Ray

Model serving

Job description

PointClickCare is seeking a Principal AI Machine Learning Platform Engineer to set the technical vision for the ML platform powering model training, deployment and serving across the organization, in partnership with Product and Engineering leadership.

You will define reference architectures, standards, and roadmaps for pipelines, tooling, and infrastructure, drive ML security and observability, and provide mentorship to raise the engineering bar for ML systems company-wide.