Senior Mission Readiness Process Improvement Lead

Front Door Defense

Foster City (CA)

On-site

USD 140,000 - 190,000

Full time

14 days+

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Job summary

Zoox is seeking a Senior Program Manager for Mission Readiness Process Improvement in Foster City, CA. You will design and drive large-scale operational improvements to scale our Mission Readiness tasks such as charging, cleaning, and inspections, balancing strategic planning with hands-on execution.

The role requires 8+ years in program management, a business/ops background, and strong data-driven decision-making.

Qualifications

Bachelor's degree in Business Administration, Operations Management, or a related field.
8+ years of experience in program management, operational excellence, process improvement, or a related field.
Experience in a product-based operations environment.
Prior experience developing and using data and metrics to support strategic decision-making.
Excellent written and verbal communication skills.
Proactive mindset and resourcefulness.

Responsibilities

Identify operational improvements for the Mission Readiness function that set us up for scale
Work cross-functionally to intake, document, and prioritize requests for process changes from partner teams
Design and document workflows focused on vehicle charging, cleaning, inspections
Provide bi-weekly status updates to key stakeholders on process improvement initiatives
Set the vision for the Mission Readiness function and ensure success via metrics like vehicle turnaround time