Overview
Method360 is seeking a Senior Contract Middleware Engineer. In this senior role, you will serve as the primary technical owner of complex middleware platform delivery across large-scale enterprise environments. You will be accountable for end-to-end architecture, implementation, rollout, and post-deployment stabilization — making high-stakes architectural and operational decisions independently in live production systems. You will design, implement, and debug CI/CD pipelines, infrastructure-as-code, Kubernetes deployments, and cloud networking. The client needs a battle-tested engineer who has owned middleware platforms under real production load and thrives in ambiguity.
Position
Title: Senior Middleware Engineer
Location: Remote/EST
Duration: 1 year
Start date: Late April/Early May 2026
Key Responsibilities
- Own end-to-end technical delivery of complex middleware platforms in enterprise environments, from architecture through post-deployment stabilization under real production load
- Personally design and maintain CI/CD pipelines, Terraform infrastructure, Kubernetes deployments, and Azure cloud networking configurations
- Architect and implement scalable middleware services using TypeScript, Node.js, and Python for high-throughput enterprise AI agent interactions
- Design and optimize database architectures across MongoDB, MySQL, and Redis for performance, reliability, and scale
- Lead incident response for production systems, including root cause analysis, performance bottleneck resolution, and live customer-impacting issue remediation
- Make independent architectural and operational decisions in high-stakes, ambiguous environments with full accountability for outcomes
- Integrate AI/LLM services (OpenAI, MCP) into middleware layers, including prompt orchestration, tool calling, and agent workflow pipelines
- Leverage Python, Pandas, and Jupyter Notebooks for data analysis, integration diagnostics, and performance benchmarking
- Articulate complex architectural decisions, system roadmaps, and production incident status to both highly technical teams and non-technical client executives
- Establish and document middleware best practices, integration patterns, and operational runbooks for the broader engineering organization
Required Qualifications
- 10+ years of extensive professional experience in backend engineering, middleware platforms, DevOps, or infrastructure engineering with hands-on production ownership
- Proven track record of owning end-to-end technical delivery of complex middleware platforms in large-scale enterprise environments
- Deep hands-on expertise designing, deploying, and operating production systems at scale on Azure, including Kubernetes, Docker, Terraform, and cloud networking
- Expert proficiency in TypeScript and Node.js; strong working knowledge of Python (Pandas, Jupyter) for data analysis and diagnostics
- Required Technical Stack: TypeScript, Node.js, OpenAI, Microsoft Azure, Kubernetes, Docker, Terraform, MongoDB, MySQL, Redis, MCP, Python, Pandas, Jupyter Notebooks
- Production experience with MongoDB, MySQL, and Redis at scale, including architecture design, failure mode handling, and performance optimization
- Demonstrated ability to act as primary technical owner in ambiguous, high-stakes environments — making architectural decisions independently and being accountable for outcomes in live enterprise systems
- Exceptional verbal and written communication skills with the capacity to articulate complex technical decisions to both engineering teams and non-technical client executives
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
Preferred Qualifications
- Hands-on experience designing and deploying AI/LLM-powered production systems, including prompt orchestration, agent workflows, tool calling, vector databases, and latency/cost optimization
- Experience with MCP (Model Context Protocol) or similar AI tool-calling and agent integration frameworks
- Experience delivering software using AI-assisted development practices (e.g., Claude Code, Cursor, GitHub Copilot)
- Operational monitoring experience for AI/LLM workloads, including token usage tracking, model performance, and cost management
- Familiarity with conversational AI platforms, contact center technology, or enterprise CX automation solutions
- Prior experience in high-growth startup or scale-up environments where you were the senior technical authority on middleware or platform infrastructure
Method360 is proud to be an Equal Opportunity Employer