Senior Microsoft 365 & SharePoint Modern Work Lead

Eastern Mountain Sports

St. Louis (MO)

On-site

USD 120,000 - 180,000

Full time

3 days ago

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Job summary

Oakwood Systems Group in the United States is seeking a Senior Modern Work Consultant to lead Microsoft 365 collaboration initiatives, SharePoint Online architecture, and Managed Services delivery for client projects. You will own discovery through delivery, design and implement modern workplace solutions, guide governance and adoption, and mentor teams across enterprise clients.

This role includes tenant migrations, security posture improvements, executive-facing deliverables, and collaboration

Qualifications

5+ years of Microsoft 365 consulting, administration, or engineering experience.
3+ years of SharePoint Online architecture, administration, migration, or intranet experience.
3+ years of Managed Services, recurring customer support, or customer success experience.
Experience leading customer-facing technical engagements from discovery through delivery.
Strong understanding of Microsoft 365, SharePoint Online, Teams, OneDrive, Entra ID, Exchange Online, Microsoft Purview, and Microsoft Defender.
Ability to create professional technical documentation, solution designs, runbooks, roadmaps, and executive summaries.
Strong communication, presentation, facilitation, and stakeholder management skills.

Responsibilities

Lead client discovery, assessment, solution design, implementation, and optimization engagements.
Design and implement Microsoft 365 solutions including SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft Entra ID, Microsoft Purview, Microsoft Copilot, and Viva Suite.
Support tenant-to-tenant migration, collaboration modernization, security improvement, and governance initiatives.
Create technical architecture documentation, solution designs, Statements of Work (SOWs), roadmaps, and executive-facing deliverables.
Assist account teams with opportunity discovery, solution development, technical presentations, and proposal support.
Contribute to repeatable service offerings, pricing inputs, assessment models, delivery collateral, and intellectual property.
Participate in workshops, executive briefings, and customer strategy sessions.
Help position SharePoint, governance, adoption, security, and Managed Services solutions with prospective and existing clients.
Design and implement modern SharePoint Online intranets, collaboration portals, and department or project-based site structures.
Lead information architecture, metadata, permissions, content lifecycle, and governance discussions.
Develop site provisioning standards, hub site strategy, content management models, and user adoption guidance.
Guide customers through content migration, legacy SharePoint modernization, and digital workplace transformation efforts.
Advise stakeholders on knowledge management, collaboration design, employee experience, and platform governance.
Support, mature, and expand Microsoft 365 Managed Services offerings.
Participate in recurring customer reviews, service reviews, quarterly business reviews, and roadmap planning sessions.
Develop operational standards, service runbooks, health checks, remediation playbooks, and escalation procedures.
Collaborate with service desk, engineering, and account teams to transition project work into managed operations.
Identify opportunities to improve customer security posture, governance maturity, adoption, and Microsoft investment utilization.