Senior Microsoft 365 & Identity Infrastructure Lead

Clarivate

United States

Hybrid

USD 115,000 - 144,000

Full time

7 days ago

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Job summary

Clarivate is seeking a Lead Infrastructure Engineer to design, operate, and evolve enterprise Microsoft 365 and end-user computing platforms. You will serve as a senior escalation point for identity, messaging, and endpoint management, owning architecture and lifecycle for Exchange Online, Entra ID, Teams, SharePoint Online, and more.

The role emphasizes hybrid identity, large-scale endpoint management, and automation through PowerShell and Microsoft Graph.

Qualifications

10+ years of experience supporting, engineering, and operating enterprise Microsoft infrastructure environments.
Extensive hands-on experience with Microsoft 365, Exchange Online, Hybrid Exchange, Entra ID, Active Directory, Intune, SCCM/MECM, Microsoft Teams, SharePoint Online, and OneDrive for Business.
Experience designing, troubleshooting, and supporting complex Microsoft 365 hybrid environments.
Strong understanding of directory services, identity architecture, authentication protocols, federation, SSO, MFA, Conditional Access, and Zero Trust principles.
Proven experience managing large-scale endpoint estates, including Windows 10/11, Autopilot, application deployment, patch management, compliance, and device lifecycle management.
Expert-level PowerShell scripting and automation skills, with experience using Microsoft Graph or modern infrastructure management techniques.
Experience resolving enterprise-wide outages, conducting root cause analysis, and improving operational stability for critical services.
Strong understanding of Microsoft licensing, service architecture, security controls, compliance requirements, and operational best practices.

Responsibilities

Serve as the senior technical authority and Tier 3 escalation point for complex Microsoft infrastructure, identity, messaging, and endpoint management issues.
Own the architecture, engineering, and lifecycle management of Microsoft 365 services, including Exchange Online, Entra ID, Teams, SharePoint Online, OneDrive, and Purview.
Lead the design and operation of hybrid identity environments integrating Active Directory, Entra ID, federation services, and directory synchronization platforms.
Manage enterprise messaging platforms, including Exchange Online, hybrid Exchange deployments, mail routing, transport, compliance, retention, migration, and messaging security.
Architect and support enterprise endpoint management capabilities across Intune, SCCM/MECM, Autopilot, device compliance, patch management, and application deployment.
Drive automation and operational efficiency through PowerShell, Microsoft Graph, and modern infrastructure management techniques.