Lead Microsoft 365 & Identity Infrastructure Engineer

Clarivate Analytics US LLC; Philadelphia (Philadelphia County); Hybrid; USD 115,000 - 144,000; Full time

Job summary

Clarivate is seeking a Lead Infrastructure Engineer to design, operate, and evolve enterprise Microsoft 365 and end-user computing platforms. You will serve as a senior escalation point for identity, messaging, and endpoint management, owning architecture and lifecycle for Exchange Online, Entra ID, Teams, SharePoint Online, and related services.

The role emphasizes hybrid identity environments, automation with PowerShell and Microsoft Graph, and collaboration with Security to enforce identity

Qualifications

• 10+ years of experience supporting, engineering, and operating enterprise Microsoft infrastructure environments.
• Extensive hands-on experience with Microsoft 365, Exchange Online, Hybrid Exchange, Entra ID, Active Directory, Intune, SCCM/MECM, Microsoft Teams, SharePoint Online, and OneDrive for Business.
• Experience designing, troubleshooting, and supporting complex Microsoft 365 hybrid environments.
• Strong understanding of directory services, identity architecture, authentication protocols, federation, SSO, MFA, Conditional Access, and Zero Trust principles.
• Proven experience managing large-scale endpoint estates, including Windows 10/11, Autopilot, application deployment, patch management, compliance, and device lifecycle management.

Responsibilities

• Serve as the senior technical authority and Tier 3 escalation point for complex Microsoft infrastructure, identity, messaging, and endpoint management issues.
• Own the architecture, engineering, and lifecycle management of Microsoft 365 services, including Exchange Online, Entra ID, Teams, SharePoint Online, OneDrive, and Purview.
• Lead the design and operation of hybrid identity environments integrating Active Directory, Entra ID, federation services, and directory synchronization platforms.
• Manage enterprise messaging platforms, including Exchange Online, hybrid Exchange deployments, mail routing, transport, compliance, retention, migration, and messaging security.
• Architect and support enterprise endpoint management capabilities across Intune, SCCM/MECM, Autopilot, device compliance, patch management, and application deployment.
• Drive automation and operational efficiency through PowerShell, Microsoft Graph, and modern infrastructure management techniques.
• Partner with Security teams to implement and maintain identity governance, conditional access, privileged access management, DLP, retention, and compliance controls.
• Support Microsoft 365 tenant optimization, roadmap planning, service modernization, cloud transformation initiatives, and large-scale platform migrations.

Skills

Microsoft 365

Exchange Online

Identity architecture

PowerShell scripting

Automation

Hybrid environments

Endpoint management

Microsoft Graph

Zero Trust

Directory services

Tools

SCCM/MECM

Autopilot

Intune

Job description

Clarivate is seeking a Lead Infrastructure Engineer to design, operate, and evolve enterprise Microsoft 365 and end-user computing platforms. You will serve as a senior escalation point for identity, messaging, and endpoint management, owning architecture and lifecycle for Exchange Online, Entra ID, Teams, SharePoint Online, and related services.

The role emphasizes hybrid identity environments, automation with PowerShell and Microsoft Graph, and collaboration with Security to enforce identity