Senior MI Training Lead for CCC Programs

Mariner; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

Mariner Academy – CCC is seeking an experienced Senior Instructor to deliver enterprise-wide Client Centered Communication training rooted in Motivational Interviewing. You will lead live sessions, coach individuals, and use AI tools to code transcripts, expanding the program’s reach while maintaining standardized CCC metrics.

You will collaborate with stakeholders to ensure assessment tracking aligns with CCC competencies, provide targeted feedback, and adapt delivery for audiences from junior

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Demonstrated experience facilitating MI skills-based training with professional audiences.

Responsibilities

• Facilitate live MI-based CCC training for beginner, intermediate, and advanced cohorts of financial professionals and leaders.
• Deliver engaging, evidence-based instruction that fosters measurable CCC competency.
• Support 1:1 CCC coaching sessions as needed, reinforcing practical skill application.
• Code coaching transcripts using AI-enabled tools to enable scalable performance evaluation.
• Partner with enterprise stakeholders to ensure assessment tracking aligns with minimum CCC competency metrics.
• Evaluate participant performance and deliver targeted feedback to support skill mastery.
• Adjust facilitation techniques to suit varying audience seniority, from junior advisors to senior leaders.
• Collaborate with Learning Experience Managers to synchronize training delivery with cohort scheduling and milestones.
• Contribute to ongoing improvements in CCC training content and materials.
• Lead in-person or virtual training sessions as needed to ensure quality delivery enterprise-wide.

Skills

Motivational Interviewing facilitation

Adult learning facilitation

Performance feedback and coaching

Technology fluency

Audience adaptability

Cross-functional collaboration

Self-directed execution

Executive presence and communication

Education

Bachelor’s degree or equivalent professional experience

Job description

Mariner Academy – CCC is seeking an experienced Senior Instructor to deliver enterprise-wide Client Centered Communication training rooted in Motivational Interviewing. You will lead live sessions, coach individuals, and use AI tools to code transcripts, expanding the program’s reach while maintaining standardized CCC metrics.

You will collaborate with stakeholders to ensure assessment tracking aligns with CCC competencies, provide targeted feedback, and adapt delivery for audiences from junior