Cross-Unit Collaboration Architect & Workshop Facilitator

Mariner; United States; On-site; USD 75,000 - 110,000; Full time

Job summary

Mariner is seeking a Senior Instructor for the Mariner Academy Cross Serve program to design, develop, and facilitate the Cross-Serve Enablement workshops across Wealth, Institutional, Investment Banking, and more. The role translates strategy into practical habits, building trust and collaboration across business units.

You will author curriculum, maintain shared program assets, create client-case simulations, and iterate content based on feedback and observed performance, with a focus on

Qualifications

• Bachelor's degree or equivalent professional experience.
• Demonstrated experience facilitating workshops or training sessions for professional audiences.
• Proven ability to build relationships and establish trust across diverse stakeholder groups.

Responsibilities

• Facilitate in-person and virtual "Cross Serve in Action" workshops that enhance understanding of each business unit’s strengths and offerings.
• Design interactive experiences that foster trust and relationship-building, supporting effective, client-first collaboration across the enterprise.
• Collaborate with business units to ensure Cross Serve content remains current, relevant, and aligned with emerging business needs.
• Co-create enterprise capstone projects that convert best practices from top performers into practical training for junior roles.
• Establish psychologically safe environments that encourage open, candid relationship-building in all workshops.
• Drive ongoing communication and collaboration between Mariner Academy and enterprise business-unit partners.
• Apply adult learning theory to design engaging, scenario-based simulations for real-world application.
• Model and reinforce a client-first, trust-based approach to cross-unit referrals rather than focusing on sales volume.
• Measure, analyze, and report collaboration outcomes to continuously improve program effectiveness.
• Demonstrate and champion a client-centered communication leadership style in all program delivery.
• Provide workshop support across all areas of the enterprise as needed.

Skills

Workshop design

Facilitation

Relationship-building

Cross-functional collaboration

Adult learning program design

Curriculum development

Change management

Client-centered communication

Education

Bachelor's degree or equivalent professional experience

Experience facilitating workshops for professional audiences

Job description

Mariner is seeking a Senior Instructor for the Mariner Academy Cross Serve program to design, develop, and facilitate the Cross-Serve Enablement workshops across Wealth, Institutional, Investment Banking, and more. The role translates strategy into practical habits, building trust and collaboration across business units.

You will author curriculum, maintain shared program assets, create client-case simulations, and iterate content based on feedback and observed performance, with a focus on