Senior Metrology Systems Support Engineer

Redeployment; Massachusetts; On-site; USD 70,000 - 90,000; Full time

Job summary

An experienced technical solutions provider is seeking a Technical Support Engineer in Massachusetts. This role involves providing remote troubleshooting and diagnostic support for dimensional metrology systems. The ideal candidate has 3-7 years of relevant experience, strong mechanical and electrical troubleshooting skills, and excellent communication abilities. Collaborating closely with engineering and sales teams, this role offers opportunities for professional growth and development in a dynamic environment.

Qualifications

• 3–7 years of experience in technical support, field service, calibration, or metrology-related role.
• Strong mechanical and electrical troubleshooting ability.
• Advanced software troubleshooting experience.

Responsibilities

• Provide remote troubleshooting and diagnostic support for dimensional metrology systems.
• Serve as technical escalation point for complex technical issues.
• Develop and maintain technical documentation and troubleshooting guides.

Skills

Technical support experience

Troubleshooting abilities

Analytical and problem-solving skills

Communication skills

Education

Associate or Bachelor’s degree in Engineering or related field

Tools

CRM or field service management systems

Job description

An experienced technical solutions provider is seeking a Technical Support Engineer in Massachusetts. This role involves providing remote troubleshooting and diagnostic support for dimensional metrology systems. The ideal candidate has 3-7 years of relevant experience, strong mechanical and electrical troubleshooting skills, and excellent communication abilities. Collaborating closely with engineering and sales teams, this role offers opportunities for professional growth and development in a dynamic environment.