Senior Messaging Systems Engineer (Linux, Proofpoint, SMTP)

synechron; Charlotte (NC); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Global company with 58 offices

Paid annual leave

Maternity & paternity leave

Insurance plans

Retirement savings

Commuter benefits

Udemy for Business

Job summary

Synechron is seeking a Senior Systems Operations Developer to maintain and optimize critical messaging platforms, including Linux systems, Proofpoint, Cloudmark, and SMTP routing, with a focus on reliability and security. The role requires collaboration across engineering, security, and infrastructure teams.

The base salary in Charlotte, NC is $85k-$90k/year, with benefits and opportunities for growth within a multinational firm that values automation and on-call support.

Qualifications

• Several years of experience in systems operations, production support, messaging operations, or systems development.

Responsibilities

• Manage and support messaging and email infrastructure in production environments.
• Perform day-to-day product operations, including monitoring, incident response, service validation, and operational support.
• Administer and troubleshoot Linux-based systems and services.
• Configure, maintain, and troubleshoot Proofpoint and Cloudmark messaging and email-security solutions.
• Design, implement, and maintain SMTP routing, relays, gateways, connectors, and mail-flow configurations.
• Analyze email delivery issues, including bounces, delays, rejections, spam classifications, and routing failures.
• Monitor system health, performance, availability, capacity, and message-processing workflows.
• Investigate and resolve production incidents using structured root-cause analysis.
• Develop scripts and automation to improve operational efficiency and reduce manual processes.
• Implement and maintain operational procedures, runbooks, support documentation, and knowledge articles.
• Support upgrades, patches, configuration changes, migrations, and production deployments.
• Collaborate with engineering, security, network, infrastructure, and support teams to resolve complex issues.
• Ensure messaging systems meet security, compliance, availability, and performance requirements.
• Participate in on-call rotations and provide timely support for critical production issues.
• Identify opportunities to improve monitoring, alerting, reliability, and overall product operations.

Skills

Linux admin

Email security

SMTP routing

Incident response

Automation

Tools

Proofpoint

Cloudmark

SMTP

Job description

Synechron is seeking a Senior Systems Operations Developer to maintain and optimize critical messaging platforms, including Linux systems, Proofpoint, Cloudmark, and SMTP routing, with a focus on reliability and security. The role requires collaboration across engineering, security, and infrastructure teams.

The base salary in Charlotte, NC is $85k-$90k/year, with benefits and opportunities for growth within a multinational firm that values automation and on-call support.