Senior Merchandising Coach & Process Lead (Hybrid)

Chadwell Supply; Tampa (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

PTO accruals 104 hours

Gym access

Employee Discount

Career growth

Job summary

Chadwell Supply in Tampa is seeking a Senior Merchandising Product Coordinator to elevate the Product Coordinator team and optimize product data workflows. You will train, coach, and troubleshoot day-to-day lifecycle tasks, driving consistency and quality across the board.

The role focuses on hands-on training, SOP development, and ensuring product changes flow smoothly from ideation to completion, with a strong emphasis on people and process rather than system administration.

Qualifications

• High school diploma or GED required.
• Prior merchandising product coordination or equivalent experience preferred.
• Experience training, coaching, or mentoring others preferred.
• Experience with Monday.com or similar PM platforms preferred.
• Experience developing or maintaining SOPs, process documentation, or training materials preferred.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Access preferred.

Responsibilities

• Train and coach Product Coordinators; work alongside them on daily tasks.
• Lead onboarding and training for new Coordinators; ensure understanding of data standards and workflows.
• Develop and maintain SOPs, work instructions, and training materials for the Product Coordinator role.
• Deliver refresher and skill-building training when processes or responsibilities change.
• Identify gaps and deliver targeted coaching to individuals or teams.
• Evaluate existing processes and identify opportunities to simplify or standardize steps.
• Continuously improve workflows as requirements evolve.
• Document current-state and future-state processes; maintain process docs.
• Identify recurring issues and determine fixes via training or workflow adjustments.
• Partner with Merchandising leadership to address operational challenges and implement solutions.
• Monitor Monday.com boards to ensure work moves through the pipeline without stalling.
• Follow up with Coordinators on overdue or unclear items; resolve blockers.
• Coach Coordinators on proper day-to-day use of boards, statuses, and updates.
• Flag bottlenecks to leadership and help implement fixes.
• Serve as a go-to contact for process questions; communicate changes clearly.
• Work with Merchandising leadership to translate priorities into guidance for Coordinators.
• Build cross-department relationships to support smooth handoffs.
• Provide leadership with visibility into workload, progress, and training needs.

Skills

Training

Coaching

Mentoring

Monday.com

SOPs

MS Office

Education

High School Diploma or GED

Tools

Monday.com

Job description

Chadwell Supply in Tampa is seeking a Senior Merchandising Product Coordinator to elevate the Product Coordinator team and optimize product data workflows. You will train, coach, and troubleshoot day-to-day lifecycle tasks, driving consistency and quality across the board.

The role focuses on hands-on training, SOP development, and ensuring product changes flow smoothly from ideation to completion, with a strong emphasis on people and process rather than system administration.