Membership Sales and Service Representative

UFC Gym - Downtown Pittsburgh; Pittsburgh (Allegheny County); Presencial; USD 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discounts

Free uniforms

Career advancement opportunities

Training & development

Free gym membership perks

Resumo da oferta

UFC GYM Downtown Pittsburgh is seeking a Membership Sales and Service Representative to provide a welcoming and informative experience for members and guests. You will drive new memberships, book appointments and meet monthly goals, ensuring each guest experiences the Fitness Tour during their visit.

You will follow up with members, deliver top-tier customer service, and help maintain a clean, well-run facility while leveraging an extensive member network for growth.

Qualificações

• Experience in direct sales or membership services is preferred.
• Basic knowledge of fitness programs and services.
• Comfort using computers and CRM tools.
• Excellent communication and customer service mindset.
• Ability to work as part of a team and meet targets.

Responsabilidades

• Represent UFC GYM by providing a welcoming, informative experience for members and guests.
• Drive potential members into the gym and deliver exceptional customer service.
• Book membership appointments and meet monthly goals.
• Present the Fitness Tour to guests during tours.
• Follow up with enrolled members to ensure satisfaction.
• Maintain a clean and operational facility.

Conhecimentos

Sales experience

Fitness industry knowledge

Computer skills

Interpersonal communication

Customer service

Team player

Ferramentas

CRM software

Descrição da oferta de emprego

UFC GYM Mission

We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.

Benefits

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

UFC GYM Mission

We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.

We Offer

• Compensation package: Competitive base salary plus commission and bonus.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
• A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
• Expand your client base: Leverage our large member network to grow your business.
• Ongoing in-house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!

Responsibilities

• The Membership Sales and Service Representative (MSR) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
• The MSR is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members.
• Book membership appointments through productive phone activities and meet or exceed monthly goals set forth by the company.
• Ensure that 100% of guests are presented the \"Fitness Tour\" when touring guests around the gym.
• Follow up with members that have enrolled to ensure we are exceeding expectations.
• Provide the highest level of customer service possible when communicating and interacting with guests.
• Assist in maintaining a clean and operational facility.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills
• Independent, self-starter with strong organizational skills.
• Must be a team player

About UFC GYM

• The ultimate \"Big Gym\" experience, UFC GYM raises the bar of what big-box gyms should offer their members.
• Members get everything they need under one roof - robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!

Compensation: $13.00 - $20.00 per hour

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential - in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at [phone] or [e-mail].

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.