Senior Member Solutions Expert

Desert Financial Credit Union; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Job summary

Desert Financial Credit Union in Phoenix, AZ, seeks a Senior Member Solutions Representative for the Desert Sky location. You will provide expert-level service to members with complex financial needs, guide onboarding, and support lending and business accounts while upholding policy, accuracy, and compliance.

You will handle high‑level transactions, act as a senior escalation resource, and assist with branch leadership coverage, promoting digital tools to enhance member convenience and

Job description

Desert Financial Credit Union in Phoenix, AZ, seeks a Senior Member Solutions Representative for the Desert Sky location. You will provide expert-level service to members with complex financial needs, guide onboarding, and support lending and business accounts while upholding policy, accuracy, and compliance.

You will handle high‑level transactions, act as a senior escalation resource, and assist with branch leadership coverage, promoting digital tools to enhance member convenience and