Senior Member Service Specialist (Banking & Loans)

Beacon Credit Union - Indiana; Marion (IN); Vor Ort; USD 19.000 - 25.000; Teilzeit

Benefits dieser Stelle

Incentive/bonus program

401(k) match

Benefits adjustment ($200 per month)

Zusammenfassung

Beacon Credit Union - Indiana is seeking a part-time Teller to deliver fast, courteous service for member transactions and inquiries in the Indianapolis area. You will open/close accounts, process deposits, explain products, and guide members to appropriate services.

The role emphasizes cash handling, accuracy, cross-selling Beacon products, and teamwork within a member-focused environment. Standard hours are weekdays with some Saturdays, and benefits are offered.

Qualifikationen

• One to three years of prior banking experience.
• High School Diploma or HSE.
• Excellent cash handling and member service skills (outgoing).
• Excellent working knowledge of all Beacon products and services.
• Ability to work independently and as a team member.
• Extremely detail oriented.
• Basic knowledge of personal computer operations and related software programs.
• Ability to cross-sell Beacon products and services according to member needs.

Aufgaben

• Open, close and maintain consumer and business checking and savings accounts, CDs, IRAs, and HSAs; perform Chexsystems screening, deceased processing, stop payments, and card disputes.
• Interview member loan applicants to develop information concerning their consumer loan needs, explain loan programs, evaluate needs, and recommend loan options.
• Process deposits and loans; balance cash drawer and daily transactions; scan checks and teller work.
• Identify cross-sell opportunities and cross-sell products and services to members.
• Ensure that member information is properly recorded in Core system and related files; scan and save documents.
• Assist members with access to Beacon services such as online banking, bill pay, direct deposit, e-statements, etc.
• Respond to member inquiries and route complex issues to supervisor.
• Perform other duties as assigned.

Kenntnisse

Banking experience

Cash handling

Customer service

Attention to detail

Team player

Basic computer skills

Cross-selling

Ausbildung

High School Diploma or HSE

Tools

Core banking system

Jobbeschreibung

Beacon Credit Union - Indiana is seeking a part-time Teller to deliver fast, courteous service for member transactions and inquiries in the Indianapolis area. You will open/close accounts, process deposits, explain products, and guide members to appropriate services.

The role emphasizes cash handling, accuracy, cross-selling Beacon products, and teamwork within a member-focused environment. Standard hours are weekdays with some Saturdays, and benefits are offered.