Senior Member Engagement Strategist (Remote - OH)

Molina Healthcare, Inc.; Ohio; Remoto; USD 25.000 - 48.000; Tempo integral

Resumo da vaga

Molina Healthcare, Inc. in Ohio is hiring for a Senior Specialist, Member Engagement to analyze and review our members Value Added Benefits. This role is remote, but applicants must reside in Ohio.

The position focuses on quality improvements in member engagement and retention, representing member interests, and reporting on value-added benefits for Medicaid programs. Strong data skills and Excel are essential.

Qualificações

• 3+ years in member services or health care roles.
• Experience with Medicaid or enrollment environments preferred.
• Strong data analysis and storytelling skills.
• Advanced Excel and dashboard analytical abilities.

Responsabilidades

• Analyze and report on value-added benefits for members.
• Support member engagement and retention initiatives.
• Represent members in appeals, grievances, and inquiries.
• Collaborate with cross-functional teams to drive improvements.

Conhecimentos

Customer service

Interpersonal skills

Time management

Communication skills

Teamwork

Problem solving

Ferramentas

Microsoft Office

Descrição da vaga

Molina Healthcare, Inc. in Ohio is hiring for a Senior Specialist, Member Engagement to analyze and review our members Value Added Benefits. This role is remote, but applicants must reside in Ohio.

The position focuses on quality improvements in member engagement and retention, representing member interests, and reporting on value-added benefits for Medicaid programs. Strong data skills and Excel are essential.