Senior Medical Secretary

Weill Cornell Medicine; New York (NY); On-site; USD 38,000 - 42,000; Full time

Job summary

Weill Cornell Medicine in New York City seeks a medical office assistant to support physicians with patient flow and administrative tasks. You will help with front-end revenue cycle processes, scheduling, and coordination of care, while maintaining physician schedules and contributing to a professional image.

Requirements include a High School Diploma and about 2+ years of related experience, plus knowledge of CPT/ICD coding and payer reimbursement. EPIC experience is preferred.

Qualifications

• High School Diploma is required.
• Approximately 2+ years of related experience.
• Knowledge of CPT, ICD-9, ICD-10 coding.
• Working knowledge of third-party payer reimbursement.

Responsibilities

• Front-end revenue cycle processes, including check-in/check-out and collection/reconciliation of time-of-service payments.
• Ensure pre-visit documentation or authorizations are obtained when needed.
• Schedule, confirm, reschedule, and cancel appointments; monitor wait lists and cancellations.
• Coordinate follow-up care such as lab/diagnostic tests and prescriptions.
• Maintain physicians’ administrative and clinical schedules; prepare charges for billing.

Skills

EPIC / EPIC-Care

CPT/ICD coding

Medicare/Medicaid knowledge

EMR systems

Education

High School Diploma

Tools

EPIC-Care

Job description

Work Days:

Weekly Hours:35.00

Exemption Status:Non-Exempt

Salary Range:$27.69-$30.77

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

Under supervision, is responsible for assisting physicians with patient care, administrative, and organizational tasks as they relate to patient flow and the conveyance of a positive image of the physicians practice

Job Responsibilities

• Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments,as applicable. May also discuss patient’s responsibility for payments
• If applicable, ensures that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and/or a referral, if required.
• Schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application. Monitors schedules for wait lists, re-schedules and cancellations.
• May assist with coordination of follow-up care including scheduling of laboratory/diagnostic tests and prescription requests.
• Maintains physicians’ administrative (research and academic) and clinical/surgical schedules.
• Prepares charges and payments for submission to the billing office.
• Identifies delinquent accounts for collection activities. Reviews status of accounts with physician to determine next steps.
• Assists with physicians’ research activities, if applicable.
• Assists in the preparation of lectures and presentations.
• If applicable, prepares travel arrangements for business purposes; prepares travel schedule and presentation documents for conferences and lectures.
• Updates physicians’ CV and credentialing documentation as needed.
• Initiates and prepares written correspondence as needed and based on functional needs.

Education

• High School Diploma

Experience

Approximately 2 or more years of prior related experience

Knowledge, Skills and Abilities

• Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care).
• Knowledge of CPT, ICD-9, and ICD-10 coding.
• Working knowledge of third party payor reimbursement - Medicare, Medicaid, Managed Care and commercial insurance.

Licenses and Certifications

Working Conditions/Physical Demands

Standard office work

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