Senior Medical Receptionist: Compassionate Front Desk Lead

Dignity Health; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

Dignity Health Medical Group in Phoenix, AZ seeks a Sr Medical Receptionist to welcome patients and ensure a smooth clinic experience. You will manage front-desk operations, schedule coordination, and patient communication with empathy and professionalism.

The role requires strong interpersonal skills, technology proficiency, and a caring approach to guide patients through their care journey. Prior medical office or insurance experience is preferred, with a focus on accuracy and patient comfort.

Qualifications

• High school diploma or GED required.
• Experience in medical office and/or insurance preferred.

Responsibilities

• Manage patient reception and scheduling tasks.
• Coordinate administrative duties and use technology for efficient operations.
• Guide diverse patient populations to understand care instructions and feel at ease.
• Maintain patient records, deposits, schedules, and reports.
• Provide courteous, helpful telephone support and patient movement coordination.
• Handle office equipment and common clerical duties.

Skills

Interpersonal skills

Technological proficiency

Compassionate care

Adaptable

Education

High School Diploma or GED

Tools

Multi-line phones

Computers

Fax & copy machines

Job description

Dignity Health Medical Group in Phoenix, AZ seeks a Sr Medical Receptionist to welcome patients and ensure a smooth clinic experience. You will manage front-desk operations, schedule coordination, and patient communication with empathy and professionalism.

The role requires strong interpersonal skills, technology proficiency, and a caring approach to guide patients through their care journey. Prior medical office or insurance experience is preferred, with a focus on accuracy and patient comfort.