Senior Medical Practice Operations Leader

MedStar Health’s Washington Hospital Center; Washington (District of Columbia); On-site; USD 83,000 - 157,000; Full time

Job summary

MedStar Health’s Washington Hospital Center is seeking an Operations Administrator to oversee personnel, facilities, services, payer relations coordination, training, reporting, and patient experience service recovery. This role ensures compliance with laws and MedStar Health standards while driving operational excellence across designated entities.

The position requires leading staff, managing budgets, optimizing patient flow, developing workflows, and implementing policies for ambulatory

Qualifications

• Bachelor's degree in Healthcare/Business required.
• Master's degree in Health Administration or related field preferred.
• One year of relevant education may be substituted for one year of required work experience.
• 4 years of directly related management experience preferred in a medical practice.

Responsibilities

• Contributes to department goals and ensures compliance with policies and safety standards.
• Supervises daily administrative activities and coordinates office operations and staff coverage.
• Trains develops evaluates and supervises support staff and conducts performance reviews.
• Manages department budget including monitoring expenses billing and monthly reports.
• Collaborates with nursing and staff to assess associate satisfaction and patient experience.
• Optimizes patient care space and develops workflows to streamline operations.

Skills

Staff supervision

Budget management

Patient experience

Operations coordination

Policy implementation

Education

Bachelor's degree in Healthcare/Business

Master's degree preferred

Tools

IDX scheduling

Job description

MedStar Health’s Washington Hospital Center is seeking an Operations Administrator to oversee personnel, facilities, services, payer relations coordination, training, reporting, and patient experience service recovery. This role ensures compliance with laws and MedStar Health standards while driving operational excellence across designated entities.

The position requires leading staff, managing budgets, optimizing patient flow, developing workflows, and implementing policies for ambulatory