Senior Medical Front Office & Scheduling Liaison

Orlando Health; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Orlando Health Physician Associates is seeking a Senior Front Office Assistant to manage routine computerized scheduling and administrative tasks in an ambulatory/physician office under supervision. The role supports the Practice Manager and Office Supervisor, ensuring smooth daily operations.

Responsibilities include multi-tasking, answering phones, filing, word processing, charge entry, and acting as a liaison among physicians, patients, and insurers.

Qualifications

• Typing speed of approximately 30 wpm.
• Knowledge of ICD & CPT.
• Two years of medical office experience.

Responsibilities

• Adheres to and ensures compliance with Orlando Health policies and standards.
• Handle multiple tasks, answer phones, take messages, file lab reports and medical records.
• Perform word processing and spreadsheet data entry.
• Handle charge entry and cash handling.
• Liaise between physicians, patients and insurers for referrals/authorizations.
• Maintain regular attendance and comply with policies.
• Participate in Quality Assurance activities.
• Maintain awareness of legal issues and patient rights; ensure efficient use of supplies.
• Keep the office clean, safe and organized.
• Assist office billing service as requested.

Skills

Typing 30 wpm

ICD/CPT knowledge

Medical office experience

Education

High School diploma

Job description

Orlando Health Physician Associates is seeking a Senior Front Office Assistant to manage routine computerized scheduling and administrative tasks in an ambulatory/physician office under supervision. The role supports the Practice Manager and Office Supervisor, ensuring smooth daily operations.

Responsibilities include multi-tasking, answering phones, filing, word processing, charge entry, and acting as a liaison among physicians, patients, and insurers.