Senior Front Office Lead – Medical Practice Scheduling

Orlando Health; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Student loan repayment

tuition reimbursement

FREE college education programs

retirement savings

paid paternity leave

fertility benefits

back up elder and childcare

pet insurance

PTO/Holidays

Job summary

Orlando Health Medical Group is seeking a Sr. Front Office Assistant to perform routine scheduling and administrative functions in an ambulatory/physician office under the supervision of the Department Manager and other leaders.

The role involves multi-tasking, coordinating referrals and authorizations, and maintaining compliant, organized front-office operations. The position requires at least two years of medical office experience, a high school diploma, and proficiency with a practice

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Skills

Typing speed 30 wpm

ICD & CPT knowledge

Education

High School graduate or equivalent

Tools

Practice management software

Job description

Orlando Health Medical Group is seeking a Sr. Front Office Assistant to perform routine scheduling and administrative functions in an ambulatory/physician office under the supervision of the Department Manager and other leaders.

The role involves multi-tasking, coordinating referrals and authorizations, and maintaining compliant, organized front-office operations. The position requires at least two years of medical office experience, a high school diploma, and proficiency with a practice