Senior Medical Collections & Accounts Specialist

CHRISTUS Health; Lake Charles (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

CHRISTUS Health in Lake Charles, LA is seeking a medical collections specialist to support TLRA units. You will perform follow-up and account resolution, communicating with patients, payers, and vendors while adhering to guidelines.

The role emphasizes ethics, accuracy, and customer service, with knowledge of Word and Excel and experience in hospital A/R. 3–5 years in healthcare billing/collections preferred; full-time schedule.

Qualifications

• High School diploma or equivalent years of experience required.
• 3-5 years of experience preferred in healthcare billing/collections or collection agency environment.
• Call center experience in healthcare billing/collections is required.
• College education or billing/training may substitute for hospital experience.

Responsibilities

• Provides collection services to recover accounts per guidelines.
• Documents patient accounts in TLRA software accurately.
• Handles inbound patient and carrier calls professionally.
• Uses collection tools to meet recovery goals.
• Researches and resolves account issues promptly.
• Maintains daily productivity standards.

Skills

Customer service

Call center

Healthcare billing

Education

High School diploma or equivalent

College education or billing-related education may substitute for hospital experience

Job description

CHRISTUS Health in Lake Charles, LA is seeking a medical collections specialist to support TLRA units. You will perform follow-up and account resolution, communicating with patients, payers, and vendors while adhering to guidelines.

The role emphasizes ethics, accuracy, and customer service, with knowledge of Word and Excel and experience in hospital A/R. 3–5 years in healthcare billing/collections preferred; full-time schedule.