Senior Medical Collections & Patient Billing Specialist

CHRISTUS Health; Tyler (TX); On-site; USD 29,000 - 39,000; Full time

Job summary

CHRISTUS Health in Tyler, TX seeks a Medical Collections Specialist to support TLRA collection units. You will resolve accounts, communicate with patients and vendors, and ensure adherence to guidelines and quality standards.

The role requires 3–5 years in healthcare billing/collections, strong Word/Excel skills, and solid AR knowledge. Full-time, on-site schedule 8AM–5PM, Monday–Friday.

Qualifications

• High School diploma or equivalent required.
• 3–5 years of experience in healthcare billing/collections or a call center environment required.
• Solid knowledge of Word and Excel is essential.
• General hospital AR accounts knowledge required.

Responsibilities

• Provides effective collection services to recover accounts per guidelines and objectives.
• Documents and updates patient account information in TLRA collection software.
• Handles inbound patient and/or carrier calls promptly and professionally.
• Uses collection tools to ensure quality recovery services and meet goals.
• Performs research and analyzes account issues for timely resolution.
• Ensures daily productivity standards are met.
• Promotes positive patient relations with respectful communication.
• Performs other special projects as assigned.

Skills

Customer service

Communication

Phone support

Microsoft Excel

Microsoft Word

Accounts receivable

Education

High School diploma or equivalent

Tools

Meditech

CollectLogix

Job description

CHRISTUS Health in Tyler, TX seeks a Medical Collections Specialist to support TLRA collection units. You will resolve accounts, communicate with patients and vendors, and ensure adherence to guidelines and quality standards.

The role requires 3–5 years in healthcare billing/collections, strong Word/Excel skills, and solid AR knowledge. Full-time, on-site schedule 8AM–5PM, Monday–Friday.