Senior Medical Biller: Complex Accounts Specialist

University-of-California,-Irvin; Anaheim (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

University of California, Irvine (UCI Health) in California seeks a Biller IV Customer Service Rep to manage complex patient and physician accounts within the Single Billing Office. You will respond to inquiries about account status and collaborate with hospital departments and vendors to resolve issues.

The role requires advanced knowledge of revenue cycle processes, strong analytical and communication skills, and the ability to work with diverse stakeholders to ensure accurate patient billing

Qualifications

• Proficient in using computerized systems to maintain patient accounting information.
• Excellent computer skills.
• Strong customer service abilities.
• Ability to work with multiple stakeholders including patients, payers, and hospital departments.

Responsibilities

• Respond to questions from patients, physicians, payers regarding account status.
• Serve as a liaison between the Single Billing Office, hospital departments, physician offices and vendors.
• Assist staff with complex account troubleshooting and problem solving.

Skills

Customer service

Analytical skills

Revenue cycle knowledge

Communication skills

Mathematical skills

Problem solving

Hospital billing

Job description

University of California, Irvine (UCI Health) in California seeks a Biller IV Customer Service Rep to manage complex patient and physician accounts within the Single Billing Office. You will respond to inquiries about account status and collaborate with hospital departments and vendors to resolve issues.

The role requires advanced knowledge of revenue cycle processes, strong analytical and communication skills, and the ability to work with diverse stakeholders to ensure accurate patient billing