Senior Medical Assistant – Oncology Care & Patient Coordination

PF Patient First; Morton Grove (IL); On-site; USD 52,000 - 72,000; Full time

Job summary

City of Hope is seeking a Senior Medical Assistant to support clinicians in providing high‑quality care. Schedule: Monday – Thursday, 8:00 AM – 5:30 PM. The CMA/RMA assists with patient flow, documentation, and coordination of care under supervision of Practice Manager/Director.

Minimum qualifications include 5+ years MA/NA experience, diverse MA training, and relevant certifications (AHA BLS, CMA/RMA). City of Hope is an equal opportunity employer.

Qualifications

• 5+ years of Medical Assistant or Nursing Assistant experience in a hospital or clinic setting preferred.
• High School Diploma or equivalent.
• Completion of an approved Medical Assistant training program.
• Completion of an unapproved Medical Assistant training program and CMA/RMA certification considered.
• Completion of US Armed Forces medical services training program.
• Completion of another relevant clinical training program.

Responsibilities

• Assisting providers with patient care and clinical procedures
• Performing patient intake, vital signs, and other clinical duties within scope of practice
• Triaging telephone calls and relaying information appropriately
• Coordinating communication between patients, caregivers, physicians, care managers, and clinical departments
• Maintaining accurate documentation and supporting care coordination activities
• Ordering and maintaining clinical and office supplies
• Providing clerical and administrative support to ensure efficient clinic operations
• Adhering to all organizational policies, procedures, and regulatory requirements

Education

High School Diploma or equivalent

Completion of an approved Medical Assistant training program

Completion of an unapproved Medical Assistant training program and successful passage of CMA/RMA certification

US Armed Forces medical services training program

Completion of another relevant clinical training program

Job description

City of Hope is seeking a Senior Medical Assistant to support clinicians in providing high‑quality care. Schedule: Monday – Thursday, 8:00 AM – 5:30 PM. The CMA/RMA assists with patient flow, documentation, and coordination of care under supervision of Practice Manager/Director.

Minimum qualifications include 5+ years MA/NA experience, diverse MA training, and relevant certifications (AHA BLS, CMA/RMA). City of Hope is an equal opportunity employer.