Senior Medical Assistant - Lead Patient Care & Clinic Ops

Crossover Health; Seattle (WA); On-site; USD 41,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short- and Long-Term Disability

Life Insurance

Paid Time Off

401K

Annual Bonus

Job summary

The Medical Assistant at Crossover Health in Seattle plays a key role in delivering an exceptional patient and member experience. You will check in guests, take medical histories, measure vitals, and support clinicians with care delivery in a clinic setting.

Responsibilities include managing supply inventory, assisting with vaccines and phlebotomy, onboarding new team members, and contributing to quality improvement projects.

Qualifications

• Graduate of an accredited medical assistant or surgical technician program.
• BLS certification required.
• 8+ years clinical back-office experience.
• Strong patient service orientation and communication.
• Experience with vaccine handling and phlebotomy preferred.

Responsibilities

• Take patient histories and vitals to support clinician assessment.
• Manage inventory, orders, and replenishment of supplies.
• Assist with vaccine inventory and storage requirements.
• Provide phlebotomy and immunization services.
• Support onboarding, training, and mentoring new staff.
• Assist with special events and quality improvement projects.
• Serve as EHR super-user and support platform questions.

Skills

Excellent communication

Organizational skills

Multitasking

Team collaboration

EHR proficiency

Education

Graduate of accredited medical assistant or surgical technician program

Tools

Microsoft Office

EHR systems

Job description

The Medical Assistant at Crossover Health in Seattle plays a key role in delivering an exceptional patient and member experience. You will check in guests, take medical histories, measure vitals, and support clinicians with care delivery in a clinic setting.

Responsibilities include managing supply inventory, assisting with vaccines and phlebotomy, onboarding new team members, and contributing to quality improvement projects.