Senior Medical Assistant - Ear, Nose & Throat Clinic

OU Medicine; Oklahoma City (OK); On-site; USD 40,000 - 70,000; Full time

Job summary

An established healthcare provider seeks a dedicated Senior Medical Assistant to join their Ear, Nose & Throat Clinic. This role is vital in delivering exceptional patient care, assisting physicians, and ensuring a smooth workflow in a fast-paced environment. Ideal candidates will have strong communication skills, a background in patient care, and the ability to work collaboratively with a diverse team. This position not only offers the chance to make a significant impact on patient experiences but also provides opportunities for professional growth within a comprehensive health system known for its commitment to quality care and innovation.

Benefits

PTO

401(k)

Medical Plans

Dental Plans

Qualifications

• 3-5 years of experience in patient care required.
• Completion of an accredited Medical Assistant Program preferred.

Responsibilities

• Provides direct patient care and manages patient flow.
• Monitors and documents patient status and assists with procedures.

Skills

Patient Care

Medical Terminology

Communication Skills

Detail Orientation

Team Collaboration

Education

High School Diploma or GED

Medical Assistant Program

Tools

Electronic Health Records (EHR)

Medical Equipment

Job description

Senior Medical Assistant - Ear, Nose & Throat Clinic page is loaded

Senior Medical Assistant - Ear, Nose & Throat Clinic

Apply locations Oklahoma City time type Full time posted on Posted 2 Days Ago job requisition id R0054227

Position Title:

Senior Medical Assistant - Ear, Nose & Throat Clinic

Department:

Ear, Nose & Throat Clinic

Job Description:

The Certified Medical Assistant II works alongside Physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. This position plays an important role in the ambulatory setting by not only performing clinical and administrative duties but also helping patients feel at ease and understanding provider instructions.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Provides direct patient care by taking vitals, patient history, venipuncture, lab, x-ray, referrals, and patient phone messages as directed by the provider and/or clinical supervisor
• Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires
• Contributes to the assessment/re-assessment of patients
• Monitors and documents patient status
• Manages large call volume while maintaining excellent telephone etiquette
• Organizes workflow to meet patient needs in a timely manner
• May retrieve and transport medications, instruments and supplies.
• Moderate exposure to hazardous risks, including potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals
• Must follow standard precautions
• Responsible for stocking exam rooms, taking inventory, and ordering supplies.
• Makes scheduling arrangements with other healthcare professionals and facilities.
• Assists with procedures. Maintaining sterile field and specimen labeling when necessary.
• Gathers and documents information about patient condition, which include lab values, pain levels, patient education needs, nutritional status and potential complications
• Performs cleaning, sterilization and/or high-level disinfection of scopes, probe, instruments and equipment according to manufacturer instructions for use.
• Participates in the development of the plan of care, including implementation and evaluation of appropriate patient care interventions which may include oral, intramuscular, intradermal, and subcutaneous medication administration (exclusive of narcotics) as directed by a physician or physician assistant.
• Reinforcing patient education about medications, post-surgical care, special diets, and changes in treatment plans.
• Transmitting prescription refills as directed
• Arranging for hospital admissions and patient care services
• May precept new medical assistants
• Participate in daily compliance audits, chart checks, and reporting safety events
• De-escalate patient concerns

Minimum Requirements

Education: High School Diploma or GED required. Completion of an accredited Medical Assistant Program preferred.

Experience: 3-5 years of experience in Patient Care as a Medical Assistant or similar patient care role required.

License/Certification/Registration: Basic Life Support (American Heart Association) certification required upon hire.

Additionally, one of the following certifications are required upon hire:

• Medical Assistant - American Medical Technologists (AMT)
• Registered Medical Assistant - American Association of Medical Personnel
• Registered Medical Assistant - American Allied Health
• Certified Medical Assistant - American Association of Medical Assistants (AAMA)
• Certified Clinical Medical Assistant - National HealthCareer Association
• National Certified Medical Assistant - National Center for Competency Testing (NCCT)
• Nationally Registered Certified Medical Assistant - National Association for Health Professionals

Knowledge/Skills/Abilities Required:

• Advanced knowledge of medical terminology.
• Ability to interact professionally with healthcare practitioners and patients.
• Ability to effectively communicate information.
• Ability to observe and obtain information from all relevant sources.
• Ability to work independently and as a member of a team.
• Must be detail oriented and complete work tasks.
• Ability to maintain composure even in difficult situations.
• Ability to be understanding and sensitive to needs of others.
  

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research.

Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions.

Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.