Lead Medical Assistant II – Patient Care & Clinic Ops

King's Daughters; Ashland (KY); Hybrid; USD 38,000 - 62,000; Full time

Job summary

King's Daughters in Ashland, Kentucky is seeking a Lead Medical Assistant to provide daily care to high-acuity patient populations and support clinic operations. This role will lead other MA staff, orient and train new personnel, and contribute to program development to improve outcomes.

The position requires 2-5 years of healthcare experience, CMA/RMA/NCMA and BLS certifications, and a high school diploma with vocational training. Strong teamwork and patient-focused care are essential.

Qualifications

• High school diploma or equivalent with vocational/technical training.
• 2-5 years of experience in healthcare or clinical setting.
• Certifications CMA, RMA, NCMA and BLS required.

Responsibilities

• Checks in and checks out patients, schedules tests and procedures, and verifies insurance coverage and authorizations.
• Prepares charts, enters charges, completes required paperwork, and maintains accurate medical records and documentation.
• Performs medical necessity checks, gathers and records health history, vital signs, and other pertinent data.
• Responds to patient phone calls, documents requests, and communicates with clinical staff and providers as needed.
• Provides basic patient care, performs point-of-care skills and clinical procedures within certification, and administers medications.
• Demonstrates service excellence, maintains patient privacy, and engages in patient and employee satisfaction initiatives.

Education

High school diploma or equivalent with vocational/technical training

Job description

King's Daughters in Ashland, Kentucky is seeking a Lead Medical Assistant to provide daily care to high-acuity patient populations and support clinic operations. This role will lead other MA staff, orient and train new personnel, and contribute to program development to improve outcomes.

The position requires 2-5 years of healthcare experience, CMA/RMA/NCMA and BLS certifications, and a high school diploma with vocational training. Strong teamwork and patient-focused care are essential.