Senior Medicaid Provider Enrollment Specialist

State of Florida; Clearwater (FL); On-site; USD 43,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental and vision

Retirement options

Paid leave and holidays

Tuition assistance

Job summary

Agency for Health Care Administration in Florida seeks a Senior Human Services Program Specialist to improve Medicaid provider enrollment processes and on-site reviews. The role requires careful verification of licenses and business details, plus cross-functional collaboration.

The position emphasizes data-driven decision making, travel, and representation in partner forums. This career service role offers comprehensive state benefits and opportunities for advancement.

Qualifications

• Two years of experience providing a professional level of customer service in a fast-paced consumer centric environment.
• Experience with Medicaid policies, procedures, and data analysis.
• Ability to travel as required.

Responsibilities

• Plan and conduct on-site New Provider Enrollment Reviews and re-enrollment reviews.
• Verify licenses, business tax receipt, and lease information for providers.
• Research business status online and document findings.
• Coordinate with Medicaid providers and staff to resolve enrollment issues.
• Represent the Agency in meetings and public forums as assigned.

Skills

Medicaid knowledge

Data analysis

Stress management

Verbal and written communication

Problem solving

Planning and coordination

Customer service

Interpersonal relations

Training provided

Travel readiness

Education

Two years professional experience in customer service

Tools

Excel

Outlook

Word

Job description

Agency for Health Care Administration in Florida seeks a Senior Human Services Program Specialist to improve Medicaid provider enrollment processes and on-site reviews. The role requires careful verification of licenses and business details, plus cross-functional collaboration.

The position emphasizes data-driven decision making, travel, and representation in partner forums. This career service role offers comprehensive state benefits and opportunities for advancement.