Senior Media Systems Technician I

TeamPeople; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Spending accounts

Life insurance

Voluntary plans

401(k) plan

Job summary

TeamPeople in Washington, DC is seeking an AV Technician to set up, operate, and strike conference room systems, including microphones, displays, projection, video conferencing, and recording equipment.

The role requires strong customer service, knowledge of AV/VC industry practices, and the ability to troubleshoot and adjust complex setups. The position may involve light travel and requires a background check.

Qualifications

• Bachelor’s degree in communications, audio/electronic engineering or related field preferred.
• 4+ years in setup, operation and troubleshooting of conference rooms, auditoriums, theaters or broadcast environments.
• Strong customer service and professional presence.

Responsibilities

• Set up, operate and strike conference room systems including microphones and displays.
• Verify, test, troubleshoot and monitor video conference connections.
• Report system anomalies and assist with events and SOP updates.
• Assist with equipment inventory and special projects.
• Other duties as assigned.

Skills

Customer service

AV/VC knowledge

Problem solving

Audio equipment operation

Videoconferencing equipment

PowerPoint setup

Wiring diagrams

English communication

Education

Bachelor’s degree in Communications/Audio-Electronic Engineering

4+ years AV setup/troubleshootingExperience

Tools

Polycom videoconferencing equipment

Cisco videoconferencing equipment

Digital audio consoles

Video recording systems

CAD drawings

Job description

Duties & Responsibilities

• Set up, operate and strike conference room systems including varying types of microphones and sound amplification systems, data/video displays and projection systems, AV device control systems, simultaneous interpretation (SI), videoconferencing equipment, computer control systems, video switching, professional audio and video recording systems and video streaming
• Verify, test, troubleshoot and monitor video conference connections prior to and during meetings
• Perform AV equipment troubleshooting and testing
• Set up and operate professional portable broadcast cameras for recording and video conferencing
• Ability to set up PowerPoint presentations, connecting laptop and desktop computers with display interfaces to portable and data projectors; able to correctly size and adjust a data image on-screen
• Ability to set up audio systems consisting of microphones, mixer, amplifier, and speakers and adjust system for good speech level with no feedback; other audio sources such as computer audio and/or CD/DVD playback may also be required to connect to mixer
• Report system anomalies, equipment problems, customer relations issues or any other daily event concerns that arise
• Assist with departmental projects such as SOP revisions, equipment inventory, Spring & Annual Meetings and other special events
• Other duties as assigned

Skills & Qualifications

• Excellent customer service skills and professional presence
• Strong knowledge of current AV & VC industry practices, standards and procedures
• High level of problem solving skills and the ability to recommend and implement alternative set-up and/or operations for complex systems
• Solid experience with microphone systems, digital audio consoles, Polycom and Cisco videoconferencing equipment, SI equipment, video systems, lighting equipment, computers, device control systems
• Familiarity with computer networks (LANs, net connections and IP)
• Familiarity with Microsoft PowerPoint software to assist presenters with simple adjustments
• Capability to read and understand wiring diagrams, CAD drawings and schematics
• Ability to read, speak and effectively communicate in the English language
• Ability to thrive in a multicultural and multilingual environment
• Skilled with hand and power tools
• Solid work ethic
• Additional video production skills such as camera operation, live event audio, editing, or field experience are desirable
• Candidate must be willing to undergo background check
• The duties of this position require the ability to stand for long periods of time, bend, kneel, crawl, and climb ladders
• Candidate must be capable of working at heights and have good balance
• Candidate may be required to lift heavy equipment up to 50 pounds
• Adverse conditions may include noise and dust

Education & Experience

• Bachelor’s Degree in Communications, Audio/Electronic Engineering or related field preferred; or Technical school training with electronics training and related experience
• 4+ years’ experience with the setup, operation and troubleshooting of conference rooms, auditoriums, theater, hotels and/or broadcast environment

Customer Service Commitment:

TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

• medical
• dental
• vision
• spending accounts
• life insurance
• voluntary plans
• participation in a 401(k) plan

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.