Senior Media Intelligence Analyst – Remote, AI-Enhanced Coverage

MuckRack; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Home office stipend

Phone reimbursement

Internet reimbursement

Coworking membership

Team bonding events

Job summary

Muck Rack, a fully distributed, remote-first company in the United States, seeks a Senior Media Intelligence Analyst to oversee AI-supported media intelligence services and deliver curated coverage reports, newsletters, and executive digests.

You will review AI outputs, apply editorial judgment, and ensure outputs meet client requirements while coordinating with Customer Service, Sales, MI Solutions, and IT.

Qualifications

• 4+ years of experience in media monitoring, media intelligence, media analysis, editorial operations, or related field.
• Hands-on experience reviewing and validating media content, including summarization, content selection, categorization, tagging, or digest creation.
• Strong editorial judgment and writing skills to convert complex media coverage into concise, accurate summaries.
• Experience independently managing recurring client deliverables or services with requirements, deadlines, and quality standards.
• Strong problem-solving skills and proactive approach to identifying quality issues and improving processes.
• Excellent written and spoken English with clear communication across teams.
• Strong organizational and time-management skills for multiple priorities and deadlines.
• Comfort working with AI-supported workflows while applying human judgment and quality standards.

Responsibilities

• Own the day-to-day delivery and quality of AI-supported Media Intelligence services, including curated coverage reports, newsletters, executive digests, and other client deliverables.
• Review, validate, and refine AI-generated outputs for accuracy, relevance, and alignment with client requirements.
• Perform hands-on editorial and analytical work: summarize media coverage, tag and categorize content, select relevant articles, group related stories.
• Manage assigned services against briefs, quality standards, and deadlines; identify and escalate risks.
• Partner with Customer Service to implement client requests and changes to ongoing services.
• Collaborate with Service Automation and IT teams to troubleshoot issues and support workflow improvements.
• Work with Sales and MI Solutions on samples and trials for clients.
• Document issues in internal systems and follow through with teams until resolution.
• Maintain up-to-date service documentation, client briefs, and operational guides.
• Contribute to team performance goals and ensure consistent quality across services.

Skills

Media monitoring

Media intelligence

Editorial judgment

English writing

Client deliverables management

Job description

Muck Rack, a fully distributed, remote-first company in the United States, seeks a Senior Media Intelligence Analyst to oversee AI-supported media intelligence services and deliver curated coverage reports, newsletters, and executive digests.

You will review AI outputs, apply editorial judgment, and ensure outputs meet client requirements while coordinating with Customer Service, Sales, MI Solutions, and IT.