Senior Meals on Wheels Coordinator

VOA Colorado; Commerce City (CO); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Vacation Time

Sick Time

Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Pension Plan

Job summary

VOA Colorado is seeking a full-time Meals on Wheels Program Coordinator I in Commerce City, CO to serve at-risk seniors and connect them with essential services. The role requires maintaining a 300-500 client caseload, coordinating with Medicaid and housing resources, and delivering compassionate, confidential client support.

The position emphasizes teamwork, critical thinking, and strong communication to ensure timely intake, referrals, and enrollment while upholding agency policies and

Qualifications

• Ability to work independently and exercise sound judgment.
• Work effectively as part of a multidisciplinary team.
• Strong organizational and time management skills.
• Professional communication with clients, volunteers, staff, and community partners.
• Handle sensitive and confidential information per agency policies and regulations.
• Proficiency in Microsoft Office and ability to learn program-specific databases and systems.

Responsibilities

• Establishes trusting relations with coworkers, peers, and program participants.
• Actively works cooperatively and collaborates with team to serve participants effectively.
• Maintains intake services, annual reassessments, and ongoing referral assistance.
• Answers incoming calls regarding services and assists with eligibility and enrollment processes.
• Connects clients to community resources and services including housing, SNAP benefits, and healthcare.
• Maintains a caseload of 300-500 clients with accurate and confidential records and reports.
• Coordinates services for Medicaid clients, ensuring eligibility and access to care as primary contact.
• Handles crisis situations professionally and reports critical incidents as required.
• Maintains confidentiality of all program participant information.
• Initiates queries on customer concerns and forwards to appropriate management.
• Assists Volunteer Specialist with daily duties.
• Occasionally fills in on client routes to maintain service continuity.

Skills

Independent worker

Judgment

Team collaboration

Time management

Professional communication

Caseload management

Tools

Microsoft Office

Job description

VOA Colorado is seeking a full-time Meals on Wheels Program Coordinator I in Commerce City, CO to serve at-risk seniors and connect them with essential services. The role requires maintaining a 300-500 client caseload, coordinating with Medicaid and housing resources, and delivering compassionate, confidential client support.

The position emphasizes teamwork, critical thinking, and strong communication to ensure timely intake, referrals, and enrollment while upholding agency policies and