Senior MDR Analyst — Remote Global Security Operations

Palo Alto Networks; United States; Remote; USD 128,000 - 189,000; Full time

Job summary

Palo Alto Networks is seeking a Senior Managed Detection and Response (MDR) Analyst to deliver top-tier security for global customers. You will detect and respond to complex cyber incidents, manage escalations, and lead tactical shift operations using Cortex Platform.

This remote, shift-based role serves global time zones, including weekends, with opportunities to work overnight in a 24x7 MDR operation. US citizenship is required for business purposes.

Qualifications

• 5+ years of SOC/Incident Response/MDR/MSP experience.
• Hands-on with EDR, SIEM, SOAR, and firewall technologies.
• Strong understanding of cyber threats, attack techniques and incident response processes.
• Knowledge of APT operations and the attack cycle, including propagation and lateral movement.
• Understanding of organizational cyber protection, security tools, and remediation techniques.
• Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and EDR tools.
• Strong interpersonal skills with proven experience collaborating with customers.
• Flexibility to work overnight, weekend, and holiday shifts in a 24x7 MDR operation.
• U.S. citizenship is required for this role.

Responsibilities

• Own the complete investigation and response lifecycle of security alerts across customer environments.
• Analyze complex endpoint, network, identity, and cloud telemetry to identify and mitigate malicious activity.
• Document and communicate critical findings and remediation actions to customers and internal teams.
• Collaborate with MDR management to drive operational shift execution, technical enhancements, and workflow improvements.
• Partner with Threat Intelligence and Security Research teams to improve detection and response capabilities.

Skills

SOC Experience

Threat analysis

IR processes

Customer collaboration

Shift readiness

Tools

EDR

SIEM

SOAR

Firewall technologies

Packet capture analysis

Host forensics

Job description

Palo Alto Networks is seeking a Senior Managed Detection and Response (MDR) Analyst to deliver top-tier security for global customers. You will detect and respond to complex cyber incidents, manage escalations, and lead tactical shift operations using Cortex Platform.

This remote, shift-based role serves global time zones, including weekends, with opportunities to work overnight in a 24x7 MDR operation. US citizenship is required for business purposes.