Senior MDM Product Manager - Data & Analytics

Global Payments Inc.; Alpharetta (GA); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Learning & development

Inclusive team

Community initiatives

Employee assistance program

Global recognition

Job summary

Global Payments Inc. is seeking a Senior Technical Product Manager (MDM) to translate Master Data Management strategy into enterprise-wide outcomes powering analytics, risk, and operations.

You will own roadmap execution, data specifications, and governance, partnering with architects, data modelers, and governance teams to deliver scalable MDM solutions across CRM, analytics, and enterprise systems. You will lead Agile delivery, define KPIs, and ensure adoption of trusted customer and merchant

Qualifications

• 8+ years of experience in technical product management, product ownership, Master Data Management, or enterprise data delivery.
• Deep understanding of Master Data Management concepts including golden records, entity resolution, survivorship, hierarchies, crosswalks, data quality, stewardship, and reference data management.
• Strong ability to translate business objectives into technical solutions, product requirements, data specifications, integration requirements, delivery plans, and measurable outcomes.
• Proven experience managing Agile delivery practices, including product backlogs, sprint execution, acceptance criteria, dependency management, release planning, and stakeholder prioritization.
• Solid understanding of enterprise integration patterns including APIs, REST services, event-driven architecture, streaming concepts, and integration with CRM, ERP, onboarding, analytics, and cloud data platforms.
• Working knowledge of SQL, data profiling, data validation, matching logic, and data quality processes that support trusted enterprise data.
• Strong stakeholder management, communication, facilitation, and influencing skills with the ability to build alignment across technical and business audiences.
• Experience collaborating with architects, engineers, data governance teams, stewards, and business stakeholders to deliver scalable enterprise data solutions.
• Ability to understand how master data supports enterprise operations, analytics, customer experience, onboarding, risk management, regulatory compliance, and AI-driven business initiatives.
• Strong leadership, organizational, and problem-solving skills with a focus on execution, adoption, measurable outcomes, and continuous improvement.

Responsibilities

• Own the Master Data Management roadmap and drive delivery and adoption across the enterprise.
• Manage product backlog with epics, features, user stories, acceptance criteria, sprint plans, and releases.
• Translate business needs into data specs, data contracts, and integration requirements.
• Lead operationalization of master data in CRM, analytics, and enterprise apps.
• Partner with architects, engineers, and governance teams to ensure scalable MDM solutions.
• Champion data quality, stewardship, governance, and scorecard metrics.
• Define and monitor KPIs like data quality, adoption, and cycle time.
• Lead Agile delivery ceremonies and release management for continuous improvement.
• Coordinate demos, roadmaps, and executive readouts for alignment.
• Support testing, UAT, training, and knowledge transfer for business enablement.
• Provide technical product leadership and coaching to mature enterprise product management.

Skills

Technical product management

Master Data Management

Agile delivery

Stakeholder management

SQL knowledge

APIs & integration

Data governance

Leadership

Education

Bachelor's degree in a relevant field

Tools

Reltio MDM

Snowflake

AWS

Azure

CRM platforms

Job description

Global Payments Inc. is seeking a Senior Technical Product Manager (MDM) to translate Master Data Management strategy into enterprise-wide outcomes powering analytics, risk, and operations.

You will own roadmap execution, data specifications, and governance, partnering with architects, data modelers, and governance teams to deliver scalable MDM solutions across CRM, analytics, and enterprise systems. You will lead Agile delivery, define KPIs, and ensure adoption of trusted customer and merchant