Senior MDM & Intune Admin - Automation & Security

Sapsf; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Unknown in the US is seeking a Senior Administrator with strong Intune and SCCM/SMS expertise to manage client lifecycles, directory services, and EMS. The role emphasizes high-quality code, collaborative problem solving, and adherence to security standards.

The position requires analytical troubleshooting, knowledge sharing, and the ability to mentor junior analysts while improving operational efficiency and incident response. Strong communication with clients is essential.

Qualifications

• In-Depth knowledge of Intune and SCCM/SMS for client lifecycle management.
• Proficiency in Directory Services and Microsoft Enterprise Mobility Suite.
• Strong analytical and troubleshooting skills for complex technical issues.
• Excellent communication skills for effective collaboration and customer interaction.

Responsibilities

• Provide Advanced Technical Support For Intune And SCCM/SMS, performing root cause analysis and implementing effective solutions.
• Collaborate with cross-functional support teams to resolve complex tickets within SLAs.
• Conduct knowledge base updates and drive continuous improvement while mentoring new analysts.
• Adhere to quality standards, regulatory requirements and company policies for compliant solutions.
• Enhance customer experience by aiming for first call resolution and proactive security measures.

Skills

Intune

SCCM/SMS

Directory Services

Enterprise Mobility

Communication skills

Tools

Intune Console

Configuration Manager

Job description

Unknown in the US is seeking a Senior Administrator with strong Intune and SCCM/SMS expertise to manage client lifecycles, directory services, and EMS. The role emphasizes high-quality code, collaborative problem solving, and adherence to security standards.

The position requires analytical troubleshooting, knowledge sharing, and the ability to mentor junior analysts while improving operational efficiency and incident response. Strong communication with clients is essential.