Senior Materials & Logistics Program Manager

Google LLC; Atlanta (GA); On-site; USD 159,000 - 230,000; Full time

Job summary

The Materials Management Program Manager at Google Cloud leads end-to-end logistics and materials pipelines to guarantee flawless customer order fulfillment. This role coordinates with sales, warehouse operations, transportation networks, and customers across offices and time zones.

You will drive operational excellence, proactive communication, and continuous process optimization to meet delivery schedules cost-effectively, while shaping cross-functional plans and managing risks.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience in supply chain planning to orchestrate end-to-end logistics.
• Experience with logistics software (e.g., TMS, WMS, ERP).
• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 5 years of experience in logistics, supply chain, or customer service roles, with a focus on customer-facing logistics.
• Strong understanding of logistics principles, transportation modes, warehousing operations, and international shipping.
• Proven ability to manage complex logistics processes and resolve customer issues effectively.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication, and presentation skills. Strong investigative and problem-solving skills with the ability to interpret data and make informed decisions.

Responsibilities

• Oversee the order life-cycle to ensure timely and precise fulfillment and delivery.
• Facilitate logistics communications, including status updates, tracking, and proactive problem-solving.
• Investigate delivery exceptions and implement solutions to improve future operational performance.
• Build and manage relationships with customers, carriers, and external partners.

Skills

Program management

Cross-functional collaboration

Communication

Education

Bachelor's degree or equivalent

Tools

TMS

WMS

ERP

Job description

The Materials Management Program Manager at Google Cloud leads end-to-end logistics and materials pipelines to guarantee flawless customer order fulfillment. This role coordinates with sales, warehouse operations, transportation networks, and customers across offices and time zones.

You will drive operational excellence, proactive communication, and continuous process optimization to meet delivery schedules cost-effectively, while shaping cross-functional plans and managing risks.