Senior Logistics Operations Lead and Process Improvement

Google LLC; Atlanta (GA); On-site; USD 111,000 - 159,000; Full time

Job summary

Google Cloud Logistics NASA Operations team is focused on operating our logistics and supply chain in support of our internal and external customers with the goal of delivering on-time, in full and utilizing efficient practices and waste reduction methodologies.

In this role, you will be the leader of how Google optimizes daily logistics processes while incorporating current industry standards and best practices.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in a customer or client-facing role supporting supply chain, logistics, or vendor relations.
• 5 years of experience building relationships with stakeholders or clients.
• 5 years of experience identifying issues in processes and creating solutions, and working with cross-functional teams.

Responsibilities

• Monitor Service Level Agreement (SLAs), Key Performance Indicators (KPIs), and vendor scorecards to ensure business continuity and build business cases for process and logistics improvements.
• Design and execute comprehensive forward and reverse logistics strategies aligned with the organization's long-term business goals.
• Drive technology-driven automation, reduce Mean Time To Repair (MTTR), optimize capacity, and eliminate obstacles in material flow to lower operational cost.
• Partner with internal Google teams, carriers, and external vendors to align priorities, reduce delivery cycle times, and scale operations efficiently.

Skills

Vendor relations

Stakeholder management

Process improvement

Logistics coordination

Data analysis

Education

Bachelor's degree or equivalent

Job description

Google Cloud Logistics NASA Operations team is focused on operating our logistics and supply chain in support of our internal and external customers with the goal of delivering on-time, in full and utilizing efficient practices and waste reduction methodologies.

In this role, you will be the leader of how Google optimizes daily logistics processes while incorporating current industry standards and best practices.