Senior Marketing Operations & Resources Lead

Brandeis University; Waltham (MA); On-site; USD 109,000 - 115,000; Full time

Job summary

Brandeis University in Waltham, MA, seeks an Associate Director, Marketing Operations, a senior individual contributor who will align priorities with capacity, translate needs into actionable plans, and drive efficient execution across the Marketing Communications division.

The role reports to the Vice President for Marketing Communications and focuses on systems, resource management, vendor contracts, and budget stewardship, with emphasis on AI-enabled workflow improvements.

Qualifications

• Bachelor’s degree in marketing, communications, business, design, or a related field.
• 7–10 years of progressively responsible experience in marketing operations, creative operations, integrated marketing, project management, production management, or a related field.
• Exceptional project and process management skills, with demonstrated experience managing complex workflows involving multiple teams, priorities, platforms, and deadlines.
• Demonstrated ability to assess workload and capacity, align resources with organizational priorities, and identify alternative approaches as business needs change.
• Strong understanding of integrated marketing and creative processes across print, digital, web, email, multimedia, social media, and emerging platforms.

Responsibilities

• Lead Marketing Operations, Workflow, and Resource Management processes across the division.
• Oversee administration and optimization of marketing technologies and platforms, including AI/automation to streamline workflows.
• Coordinate external resources, agencies, freelancers, and production partners; manage vendor relationships and procurement.
• Manage operational delivery of university-wide broadcast email communications and internal newsletters.

Skills

Project management

Resource/workflow management

Marketing technology

Vendor management

Budget stewardship

Education

Bachelor’s degree

Tools

Project management platforms

Digital asset management

Email communications systems

AI and automation tools

Job description

Brandeis University in Waltham, MA, seeks an Associate Director, Marketing Operations, a senior individual contributor who will align priorities with capacity, translate needs into actionable plans, and drive efficient execution across the Marketing Communications division.

The role reports to the Vice President for Marketing Communications and focuses on systems, resource management, vendor contracts, and budget stewardship, with emphasis on AI-enabled workflow improvements.