Senior Marketing Operations Manager

Ladders; United States; Remote; USD 120,000 - 145,000; Full time

Benefits offered by this job

Remote work flexibility

Shape & scale PMO

Autonomy in solving executionch

Collaboration with senior leadership

Advanced tools & technologies

Job summary

Ladders is seeking a Senior Marketing Operations Manager to shape the marketing operating model. You will build disciplined planning, intake, and governance to move work from request to execution, partnering with senior leaders and cross-functional teams to improve prioritization and delivery across complex initiatives.

This remote US-based role offers exposure to senior leadership and a chance to bring structure to a growing function, improving visibility, predictability, and execution quality.

Qualifications

• 8+ years of relevant professional experience.
• Experience building or evolving a PMO or centralized planning function.
• Experience leading complex programs across multiple business functions.
• Expertise with enterprise work-management platforms, especially Smartsheet.
• Ability to design processes that enhance accountability and execution.
• Strong stakeholder management and influence skills.
• Experience with AI-enabled tools for workflow improvement.
• Bachelor's degree or equivalent experience.

Responsibilities

• Own and enhance Marketing's integrated planning and operating cadence
• Build scalable PMO governance to improve prioritization and accountability
• Optimize the work-management platform as the primary tool for tracking and coordination
• Lead complex strategic programs across various functions
• Design and improve Marketing's request and intake processes
• Identify and resolve execution risks and blockers proactively
• Establish meaningful operating metrics for performance and predictability

Skills

PMO governance

Planning

Stakeholder management

AI-enabled workflow tools

Program leadership

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

Smartsheet

Job description

For our client, we are seeking a Senior Marketing Operations Manager to join the team of a leader in the Information Technology space.

This role will shape the marketing operating model by building disciplined planning, intake, and governance processes that improve how work moves from request to execution. The right person will partner closely with senior leaders and cross-functional teams to strengthen prioritization, accountability, and delivery across complex initiatives. This is an opportunity to bring structure to a growing function while improving visibility, predictability, and execution quality.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $120,000 - $145,000 annually

Responsibilities

• Own and enhance Marketing's integrated planning and operating cadence
• Build scalable PMO governance to improve prioritization and accountability
• Optimize the work-management platform as the primary tool for tracking and coordination
• Lead complex strategic programs across various functions
• Design and improve Marketing's request and intake processes
• Identify and resolve execution risks and blockers proactively
• Establish meaningful operating metrics for performance and predictability

Qualifications

• 8+ years of relevant professional experience
• Proven track record in building or evolving a PMO or centralized planning function
• Experience leading complex programs across multiple business functions
• Expertise in enterprise work-management platforms, especially Smartsheet
• Ability to design processes that enhance accountability and execution
• Strong stakeholder management and influence skills
• Experience with AI-enabled tools for workflow improvement
• Bachelor's degree or equivalent experience

Benefits

• Remote work flexibility
• Opportunity to shape and scale the Marketing PMO function
• Autonomy in diagnosing and resolving execution challenges
• Collaboration with senior leadership and cross-functional teams
• Access to advanced tools and technologies for operational improvement

Our client is an equal opportunity employer.