Senior Marine Operations Leader

Hornblower Corp; Boston (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

Hornblower Corp in Boston seeks an experienced Associate Director of Marine Operations to recruit, develop, and retain marine staff while overseeing vessel operations, maintenance, safety, and guest satisfaction.

The role manages budgets, implements crisis and security plans, ensures Coast Guard compliance, and partners across departments to deliver premium experiences on every cruise.

Qualifications

• High school diploma or equivalent.
• Must possess a 100-Ton Merchant Mariner Credential Master License with a satisfactory record.
• Minimum of 8 years of marine experience, including 5 years as captain with outstanding record and 2 years of crew management.
• Knowledge of Coast Guard rules and regulations and vessel operation.

Responsibilities

• Directs and coaches the operations team to ensure quality guest experiences on every cruise.
• Rides cruises to observe performance and provides training needs for captains and staff.
• Oversees safety programs and emergency drills in alignment with Coast Guard standards.
• Manages large-scale maintenance plans and repeatable project plans for remodels and capital work.
• Monitors costs, payroll, and scheduling to optimize department profitability.
• Maintains vessel systems knowledge and ensures proper maintenance and documentation.

Skills

Crew management

Leadership

Safety program

Coast Guard rules

Budgeting

Communication

Staff training

Emergency response

Microsoft Office

Vessel navigation

Education

High school diploma

100-Ton Merchant Mariner Credential Master License

Tools

Crew scheduling software

Maritime budgeting tools

Microsoft Excel

Job description

Hornblower Corp in Boston seeks an experienced Associate Director of Marine Operations to recruit, develop, and retain marine staff while overseeing vessel operations, maintenance, safety, and guest satisfaction.

The role manages budgets, implements crisis and security plans, ensures Coast Guard compliance, and partners across departments to deliver premium experiences on every cruise.