Senior Manufacturing OT Solutions Lead — Hybrid

Tulip Interfaces; Boston (MA); Hybrid; USD 125,000 - 155,000; Full time

Benefits offered by this job

Health insurance

Company equity

Flexible work schedule

Unlimited vacation

Dog-friendly office

Parental Leave

Job summary

Tulip Interfaces is hiring in Somerville, MA for an experienced professional to drive customer-facing projects in manufacturing operations technology. You’ll partner with clients to architect, configure, and deploy Tulip solutions across MES/ERP landscapes and device integrations.

You will lead multi-stakeholder engagements, manage delivery from kickoff to handoff, and build strong relationships from shop floor to executive level. A Lean, hands-on mindset with travel familiarity is essential.

Qualifications

• 6-8+ years in manufacturing, operations technology, or related field with demonstrated customer-facing project leadership.
• Experienced in Operations Technology, including MES, ERP, or similar systems; architecting and implementation experience is a strong plus.
• Experienced in system and device integration in the manufacturing industry.
• Proven track record leading Lean Manufacturing or continuous improvement initiatives; ability to walk a shop floor and identify opportunities.
• Strong project management, organization, and communication skills — written and verbal — with experience managing enterprise-level engagements.
• 25% travel expected within North America
• BS in Engineering or similar field

Responsibilities

• Partner with customers to deeply understand their operational challenges, goals, and success criteria — supporting solution architecture for their specific processes.
• Work side-by-side with customers and partners to develop, configure, and implement Tulip solutions.
• Support delivery of enterprise-level customer projects from kickoff through delivery, ensuring on-time, high-quality outcomes.
• Build and maintain trusted relationships across customer organizations, from the shop floor to the C-suite.
• Provide ongoing technical support to customers, diagnosing issues and driving resolution with urgency and care.
• Leverage knowledge of OT/IT systems (MES, ERP, device integration) to guide customers through complex implementation decisions.
• Serve as a consistent voice of the customer internally — surfacing insights, patterns, and feedback to Product and Engineering teams.
• Contribute to the development and improvement of internal processes, playbooks, and delivery frameworks

Skills

Manufacturing experience

OT/IT systems

Project leadership

Customer-facing

Lean manufacturing

Communication

Education

BS in Engineering or similar field

Tools

MES

ERP

System integration

Job description

Tulip Interfaces is hiring in Somerville, MA for an experienced professional to drive customer-facing projects in manufacturing operations technology. You’ll partner with clients to architect, configure, and deploy Tulip solutions across MES/ERP landscapes and device integrations.

You will lead multi-stakeholder engagements, manage delivery from kickoff to handoff, and build strong relationships from shop floor to executive level. A Lean, hands-on mindset with travel familiarity is essential.