Senior Mandarin E‑commerce Account Manager (Remote)

Socket.dev; Town of Texas (WI); Hybrid; USD 100,000 - 165,000; Full time

Job summary

Spreetail is seeking a Senior Ecommerce Account Manager – Native Mandarin to fuel the next stage of growth for our China-based brands business — a line already posting triple-digit growth. As a key partner at Spreetail, you'll manage fulfillment across multiple marketplaces, structure competitive agreements, and advise brands on long-term growth strategies.

If you're strategic, bilingual, and want to help scale a business line on a serious hot streak, this role is for you.

Qualifications

• Native Mandarin speaker with full English fluency — translate strategy for Mandarin-speaking brands.
• Bachelor's degree in Business, Finance, Project Management, or Client Services.
• 5–6+ years managing e-commerce clients with net sales exceeding $20 million annually, ideally including brands importing from China.
• A track record of thriving in fast-paced, high-stakes environments, engaging with C-level executives to support teams.
• Sharp independent and team leadership skills, creative problem-solving, and strong writing, phone, and presentation abilities with a results-focused mindset.

Responsibilities

• Unlock the GMV potential of brands by building competitive fulfillment contract models using market insights.
• Turn brand goals into a clear playbook and coordinate with teams and leaders to execute across touchpoints.
• Own account health end to end — on-time delivery, inventory accuracy, customer satisfaction, forecasting and daily sales.
• Build relationships with business leaders at all levels, lead brand communications, and deliver projects with precision.
• Drive brand reporting: lead calls, track items, push follow-ups, and run weekly business reviews to close gaps and maintain results.

Job description

Spreetail is seeking a Senior Ecommerce Account Manager – Native Mandarin to fuel the next stage of growth for our China-based brands business — a line already posting triple-digit growth. As a key partner at Spreetail, you'll manage fulfillment across multiple marketplaces, structure competitive agreements, and advise brands on long-term growth strategies.

If you're strategic, bilingual, and want to help scale a business line on a serious hot streak, this role is for you.