Senior Manager, Wealth Ops & Process Excellence

Quest Oracle Community; Chicago (IL); On-site; USD 172,000 - 301,000; Full time

Job summary

Northern Trust is seeking a Senior Manager to lead the National Client Support Services operations in the US for Wealth Management Middle Office. You will oversee multiple functional areas including Money Movement, Investment Support, Onboarding and Passport Enrollment, driving efficiency and change across the team.

The role requires 12–15 years in operations management in financial services, strong leadership, and expertise with PeopleSoft.

Qualifications

• A college or university degree and relevant proven work experience.
• 12–15 years of operations management experience in trust, wealth management, banking or financial services.
• Experience managing teams and multiple managers.

Responsibilities

• Provide leadership to subordinate managers across multiple units.
• Oversee performance management and career development programs.
• Analyze processes and design improvements with tech and operation considerations.
• Drive process changes and communicate new methods across teams.

Skills

Excellent communication

Functional / Industry knowledge

Adaptability to change

PeopleSoft experience

Leadership ability

Education

College/University degree

Tools

PeopleSoft

MS Office

Job description

Northern Trust is seeking a Senior Manager to lead the National Client Support Services operations in the US for Wealth Management Middle Office. You will oversee multiple functional areas including Money Movement, Investment Support, Onboarding and Passport Enrollment, driving efficiency and change across the team.

The role requires 12–15 years in operations management in financial services, strong leadership, and expertise with PeopleSoft.