Senior Manager, Veteran & Military Business Development & Admissions

Meadows-Behavioral-Healthcare; Phoenix (AZ); In loco; USD 110.000 - 160.000; Tempo pieno

Descrizione del lavoro

Meadows Behavioral Health in Phoenix, AZ is seeking a Senior Manager, Veteran & Military Business Development & Admissions to lead the strategy for serving veterans and military families and to coordinate referrals and admissions through VA, DoD, TRICARE, and community partners.

You will develop and maintain strategic relationships with VA centers, military treatment facilities, and nonprofit partners, while enabling smooth admissions and ongoing care with clinical teams.

Competenze

• Bachelor’s degree or equivalent in behavioral health, social services, or related field.
• Experience working with veterans, active-duty military, VA, DoD, TRICARE, or related services preferred.
• Strong communication, organization, networking, and relationship-management skills.

Mansioni

• Develop and execute a veteran and military business development strategy.
• Establish and maintain relationships with VA Medical Centers, TRICARE, DoD, veteran service organizations, and referral partners.
• Coordinate referrals and admissions for veteran and military populations.
• Educate staff on VA pathways, Community Care, and military referral processes.
• Track referral activity and measure growth, partnerships, and admission conversions.
• Coordinate cross-department collaboration between Business Development and Admissions.

Conoscenze

Communication

Organization

Networking

Relationship management

Formazione

Bachelor’s degree or equivalent in behavioral health or related field

Descrizione del lavoro

This is where you change your storyAt Meadows Behavioral Health we understand that new directions to career advancing and improvement can be scary, but we are excited to offer you a possible new rewarding chapter with us! Come join us in transforming lives!Who are we?Meadows Behavioral Healthcare is a leader in the behavioral health industry. Meadows Behavioral Healthcare offer a range of specialized programs including residential, outpatient and virtual treatment. We provide care for drug and alcohol addiction, trauma, sexual addiction, behavioral health conditions, and co-occurring disorders. We offer state-of-the-art care including neurofeedback and other services. Our evidence-based approach is rooted in decades of clinical experience, with more than 45 years in the field. Our approach is different and success stories from our patients are the proof.Who are you?Are you compassionate, innovative and have a passion to make an impact? Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 75% of our current top-level executive staff are organic internal promotions from within.We might be a perfect fit for you!The Senior Manager, Veteran & Military Business Development & Admissions is responsible for developing, coordinating, and overseeing the organization’s strategy for serving veterans, active-duty military members, service members, and military families. This position serves as the primary internal resource and external relationship leader for the military and veteran population.The Senior Manager works closely with Business Development and Admissions to identify referral opportunities, develop strategic relationships, facilitate appropriate referrals, remove barriers to access, and ensure a seamless transition from initial referral through admission and ongoing care.Essential Duties Include:Business Development & Strategic PartnershipsDevelop and execute a comprehensive veteran and military business development strategy.Establish and maintain relationships with VA Medical Centers, VA outpatient clinics, VA Community Care, behavioral health departments, MTF’s, installation leadership, TRICARE/managed-care organizations, veteran service organizations, nonprofits, military family support organizations, community providers, and referral partners.Identify emerging referral opportunities within VA, DoD, TRICARE, and veteran-serving organizations.Represent the organization at military, veteran, healthcare, and community events.Develop referral pathways and strategic partnerships that increase appropriate veteran and military admissions.Admissions CollaborationServe as the primary subject-matter resource for Admissions regarding veteran and military referrals.Partner with Admissions to evaluate referral opportunities and identify potential barriers to admission.Assist with eligibility, referral requirements, authorizations, benefits, and payer-specific processes.Coordinate communication between referral sources, Admissions, clinical teams, and external stakeholders.Support timely resolution of issues that could delay or prevent an appropriate admission.Develop standardized workflows and resources for veteran and military referrals.Maintain appropriate communication with referral sources throughout the admissions process.Veteran & Military Population AdvocacyServe as an internal advocate for the unique needs of veterans, active-duty service members, military spouses, and military families.Educate Admissions, Business Development, clinical, and operational teams regarding military-specific systems, terminology, benefits, and referral pathways.Monitor changes affecting veteran and military healthcare access, including VA Community Care, TRICARE, DoD behavioral health programs, and relevant federal initiatives.Identify opportunities to improve the organization’s ability to serve this population.Cross-Department CollaborationFunction as the central connection between Business Development and Admissions for veteran and military referrals.Participate in regular meetings with BD and Admissions to review referral activity, barriers, opportunities, and trends.Create feedback loops between referral sources and internal teams.Develop clear escalation pathways for complex veteran and military cases.Referral Development & TrackingTrack veteran and military referral activity, referral sources, admissions, conversion opportunities, and barriers.Analyze referral trends to identify geographic, organizational, and population-specific opportunities.Develop reporting for leadership regarding veteran and military business development activity.Establish measurable goals related to referral growth, strategic partnerships, admissions conversion, and relationship development.Tracks referrals through HSRM, TRICARE & Availity portals.Education & TrainingDevelop and provide training for Admissions and Business Development staff on VA referral pathways, Community Care, TRICARE, active-duty referral processes, military treatment facilities, veteran-serving organizations, common authorization and eligibility barriers, and veteran/military population considerations.Maintain current reference materials and internal resources for staff.Education and Experience:Bachelor’s degree or equivalent experience in behavioral health, social services, or related field.Experience working with veterans, active-duty military, VA, DoD, TRICARE, behavioral health, substance use treatment, or business development strongly preferred.Experience in business development, admissions, referral development, or case management.Strong understanding of the VA and/or military healthcare systems.Demonstrated ability to build relationships with senior healthcare, military, government, and community stakeholders.Strong communication, organization, networking, and relationship-management skills.Ability to navigate complex referral and authorization processes.Ability to work collaboratively across multiple departments while independently managing strategic initiatives.We are a Drug Free Company. All positions are designated as Safety Sensitive positions and in light of our company mission, the Company does not employ medical marijuana cardholders. Following an offer of employment, and prior to reporting to work, all applicants will be required to submit to and pass a substance abuse screen.Meadows Behavioral Health is an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Meadows Behavioral Health provides reasonable accommodations to individuals with disabilities and if you need reasonable accommodation during any time of the employment process, please reach out to [e-mail].