Clinical Care Liaison - Texas

Meadows-Behavioral-Healthcare; Dallas (TX); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Meadows Behavioral Health is seeking a Clinical Care Liaison to drive regional marketing and outreach. You will develop and manage relationships with referral sources, coordinate educational events, and promote behavioral health services across the assigned territory.

The role requires five years of experience in sales/marketing within healthcare, and the ability to work with clinical teams while maintaining CRM documentation and performance tracking.

Qualifications

• Bachelor’s degree preferred in business, marketing, healthcare administration, or related field.
• Minimum five years of experience in sales, marketing, business development, or provider relations in healthcare.
• Ability to build and manage referral relationships and grow territory.

Responsibilities

• Develop, execute, and manage regional marketing and outreach strategy.
• Maintain productive relationships with key referral sources and community stakeholders.
• Plan and coordinate outreach events, seminars, and workshops.
• Educate healthcare professionals and communities on behavioral health services.
• Maintain CRM records, activity reports, and admission tracking data.
• Meet territory goals and report performance to leadership.

Skills

Marketing strategy

Outreach planning

Relationship management

CRM documentation

Education

Bachelor’s degree in business

Bachelor’s degree in healthcare administration

Tools

CRM software

Job description

At Meadows Behavioral Health we understand that new directions to career advancing and improvement can be scary, but we are excited to offer you a possible new rewarding chapter with us! Come join us in transforming lives!Who are we?Meadows Behavioral Health is a leader in the behavioral health industry. We offer a range of specialized programs, including residential, outpatient, and virtual treatment. We provide care for drug and alcohol addiction, trauma, sexual addiction, behavioral health conditions, and co-occurring disorders. We offer state-of-the-art care including neurofeedback and other services. Our evidence-based approach is rooted in decades of clinical experience, with more than 45 years in the field. Our approach is different and success stories from our patients are the proof.Who are you?Are you compassionate, innovative and have a passion to make an impact? Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 75% of our current top-level executive staff are organic internal promotions from within.We might be a perfect fit for you!As a Clinical Care Liaison, you will plan and implement specific marketing systems; develop and maintain productive relationships with key referral sources, resulting in the development of census to budgeted levels. Effective skills to deploy a Consultative selling process with referral sources in the assigned territory.Essential Duties Include:Develop, execute, and manage a regional marketing and outreach strategy aligned with organizational goals, performance metrics, and admission objectives.Consistently achieve assigned territory goals and objectives for a minimum of three quarters annually.Maintain a strong working knowledge of facility operations, including administrative, clinical, and programmatic services.Identify, cultivate, and engage qualified referral sources by coordinating and participating in educational programs, marketing seminars, lectures, and workshops.Plan, coordinate, and execute outreach events and educational initiatives in compliance with established organizational processes and standards.Build and sustain strong, professional relationships with referral partners and community stakeholders.Strategically identify and develop new business opportunities within the assigned territory through relationship growth and referral network expansion.Effectively educate healthcare professionals, referral partners, and the community on available behavioral health services in an ethical, compliant, and professional manner, in accordance with company policies and procedures.Manage assigned territory to achieve performance targets, ensuring timely and accurate CRM documentation of outreach activities, inquiries, and outcomes in accordance with company standards.Maintain detailed weekly activity reports and accurate admission tracking data.Conduct quarterly performance reviews with leadership, analyzing territory performance, referral trends, and growth opportunities.Respond promptly and professionally to all inquiries regarding programs, services, and general facility information.Develop and maintain an organized, up-to-date database of current and prospective referral sources, including detailed profiles of practices, preferred programs, competitive landscape, and referral needs.Participate in regular meetings—both in-person and virtual—with the Business Development Area Director and Chief Marketing Officer to review territory performance, strategic initiatives, and business development outcomes.Education and Experience:Bachelor’s degree preferred in business, marketing, healthcare administration, behavioral health, or a related field.Minimum of five years of experience in sales, marketing, business development, or provider relations, preferably within a behavioral healthcare or healthcare setting.Demonstrated ability to build and manage referral relationships and support territory growth.Experience working with clinical teams, healthcare providers, or treatment programs strongly preferred.We are a Drug Free Company. All positions are designated as Safety Sensitive positions and in light of our company mission, the Company does not employ medical marijuana cardholders. Following an offer of employment, and prior to reporting to work, all applicants will be required to submit to and pass a substance abuse screen.Meadows Behavioral Health is an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Meadows Behavioral Health provides reasonable accommodations to individuals with disabilities and if you need reasonable accommodation during any time of the employment process, please reach out to [e-mail].