Senior Manager, Unified Communications & Customer Experience

Mitel

United States

On-site

USD 120,000 - 150,000

Full time

8 hours ago
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Job summary

Mitel seeks a Manager, Professional Services to lead a customer-facing team delivering unified communications and customer experience solutions. You will align delivery with customer objectives and drive measurable business outcomes across a portfolio of engagements.

You will build new capabilities, improve operational discipline, and empower the team to move beyond traditional product implementation, focusing on system integration, automation, and customer adoption.

Job description

Mitel seeks a Manager, Professional Services to lead a customer-facing team delivering unified communications and customer experience solutions. You will align delivery with customer objectives and drive measurable business outcomes across a portfolio of engagements.

You will build new capabilities, improve operational discipline, and empower the team to move beyond traditional product implementation, focusing on system integration, automation, and customer adoption.

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