Head of Unified Communications & CX Services
Mitel
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Job summary
Mitel is seeking a Manager, Professional Services to lead a customer-facing team delivering unified communications and customer experience solutions. This leader will play an important role in transforming the Professional Services organization: building new technical and consultative capabilities, improving operational discipline, and evolving the team beyond traditional product implementation.
This role owns team performance, delivery quality, resource readiness, and operational execution
Job description
Mitel is seeking a Manager, Professional Services to lead a customer-facing team delivering unified communications and customer experience solutions. This leader will play an important role in transforming the Professional Services organization: building new technical and consultative capabilities, improving operational discipline, and evolving the team beyond traditional product implementation.
This role owns team performance, delivery quality, resource readiness, and operational execution
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