Senior Manager, Technology Operations

Walmart; Sunnyvale (CA); Sur place; USD 174 000 - 234 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k)

Stock purchase

Life insurance

PTO

Parental leave

Résumé du poste

Walmart is seeking a Senior Manager, Technology Operations in Sunnyvale, CA to lead medium-to-high complexity IT programs. You will define goals, milestones, and budgets, break work into modules, and drive accountability across teams.

Expect to monitor schedules, costs, and risks while delivering timely status updates to stakeholders. This role emphasizes data-driven decisions, collaboration with fulfillment ops, and continuous process improvement.

Qualifications

• Master’s degree or equivalent in Computer Science, Mgmt Info. Systems, Industrial Eng., Eng. Mgmt, Business, Info. Systems, Project/Program Mgmt, Information Technology, Finance, Management, SCM or related area and 3 years of experience in project management, program management, program operations, or related area; OR Bachelor’s degree or equivalent in those areas and 5 years of experience in project management, program management, program operations, or related area.
• Experience developing data models for analytics using SQL.
• Experience visualizing data models for analytics and reporting using Tableau or advanced Excel.
• Experience developing technical products including warehouse management systems and back-end supporting system logics.
• Experience managing complex projects from end to end and collaborating with cross-functional teams.
• Experience conducting profit and loss analysis.
• Experience making strategic cost reduction and revenue generating recommendations.
• Experience partnering with fulfillment center operations team to drive quality excellence.

Responsabilités

• Develop and document project goals, deliverables, schedules, and milestones for medium to high complexity projects.
• Create and maintain accountability matrices to clarify roles, responsibilities, and timelines.
• Break programs into project modules with assigned tasks and milestones.
• Track operational and financial factors to influence outcomes and provide stakeholder updates.
• Monitor resource usage and ensure accurate reporting and efficient allocation.
• Identify risks and prepare documented response plans, including scenario analysis.
• Define and track performance measures, milestones and forecasts to address risks.
• Use PM tools to monitor schedules, costs, deliverables, and risks and prepare status reports.
• Facilitate cross-team communication and clarify requirements, updates, and progress.
• Present updates clearly and resolve ambiguities for stakeholders.
• Build collaborative relationships to support delivery and incorporate feedback into processes.
• Stay informed of business trends and apply insights to improve outcomes.
• Apply business and financial fundamentals to monitor costs, resources and performance measures.
• Collaborate with teams to integrate insights into tracking and reporting processes.

Connaissances

SQL data models

Tableau/Excel

Warehouse management systems

End-to-end project mgmt

Profit and loss analysis

Cost reduction strategies

Fulfillment operations collaboration

Roadmap development

Formation

Master’s degree or equivalent in Computer Science / MIS / Industrial Eng. / Eng. Mgmt / Business / Info. Systems / PM / IT / Finance / Management / SCM

Bachelor’s degree or equivalent in same fields

Description du poste

What you’ll do…

Position: Senior Manager, Technology Operations

Job Location: 1375 Crossman Avenue, Sunnyvale, CA 94089

Duties: Develop and document project goals, deliverables, schedules, and milestones for medium to high complexity projects. Create and maintain accountability matrices to clarify roles, responsibilities, and timelines. Break programs into project modules with assigned tasks and milestones. Track operational and financial factors influence project outcomes and provide updates to stakeholders. Monitor resource usage to ensure accurate reporting and efficient allocation. Identify risks to project completion and prepare documented response plans, including scenario analysis. Define and track project performance measures, milestones, and forecasts to address anticipated risks. Use project management tools to monitor schedules, costs, deliverables, and risks, preparing timely status reports. Facilitate communication across teams and stakeholders, ensuring clarity of requirements, updates, and progress. Present project updates clearly and resolve ambiguities for stakeholders. Build collaborative working relationships to support project delivery. Provide fact-based project updates, reports, and documentation to support decision-making. Incorporate feedback and lessons learned into project processes to improve execution. Stay informed of relevant business trends and apply insights to improve project outcomes. Apply business and financial fundamentals to monitor project costs, resource utilization, and performance measures. Apply project management tools and analytical methods to evaluate project performance trends. Collaborate with teams to integrate these insights into project tracking and reporting processes. This role does not supervise any employees.

Minimum education and experience required: Master’s degree or equivalent in Computer Science, Mgmt Info. Systems, Industrial Eng., Eng. Mgmt, Business, Info. Systems, Project/Program Mgmt, Information Technology, Finance, Management, Supply Chain Management, or related area and 3 years of experience in project management, program management, program operations, or related area; OR Bachelor’s degree or equivalent in Computer Science, Mgmt Info. Systems, Industrial Eng., Eng. Mgmt, Business, Info. Systems, Project/Program Mgmt, Information Technology, Finance, Management, Supply Chain Management, or related area and 5 years of experience in project management, program management, program operations, or related area.

Skills Required: Experience developing data models for analytics using SQL. Experience visualizing data models for analytics and reporting using Tableau or advanced excel. Experience developing technical products including warehouse management systems and back-end supporting system logics. Experience managing complex projects from end to end and collaborating with cross-functional teams. Experience conducting profit and loss analysis. Experience making strategic cost reduction and revenue generating recommendations. Experience partnering with fulfillment center operations team to drive quality excellence. Experience creating and maintaining a roadmap to set the future vision and strategic direction of owned space. Experience measuring, monitoring, and reporting on program portfolio performance. Experience developing key performance metrics and tracking mechanisms. Employer will accept any amount of experience with the required skills.

Salary Range: $174,138/year to $234,000/year. Additional compensation includes annual or quarterly performance incentives.

Benefits: At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

Wal-Mart is an Equal Opportunity Employer.

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Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.