Senior Manager, Technology Operations

Walmart Inc.; Sunnyvale (CA); Hybrid; USD 174,000 - 234,000; Full time

Benefits offered by this job

Health insurance

Vision and dental coverage

401(k) plans

Stock purchase program

Paid time off (PTO)

Education assistance with company-paid

Discount programs

Job summary

Walmart Inc. seeks a Senior Manager, Technology Operations in Sunnyvale, CA, to lead mid-to-large technology projects from inception to delivery.

You will define goals, schedules, and milestones, build accountability matrices, break work into modules, and monitor costs, risks, and performance with cross-functional teams. Responsibilities include stakeholder updates, scenario planning, and refining processes using PM tools.

Qualifications

• Master's degree or equivalent in listed fields with 3 years PM/program ops experience, or Bachelor's with 5 years.
• Experience in project management, program operations, or related area.

Responsibilities

• Develop and document project goals, deliverables, schedules, and milestones for medium to high complexity projects.
• Create and maintain accountability matrices to clarify roles, responsibilities, and timelines.
• Break programs into project modules with assigned tasks and milestones.
• Track operational and financial factors influence project outcomes and provide updates to stakeholders.
• Monitor resource usage to ensure accurate reporting and efficient allocation.
• Identify risks to project completion and prepare documented response plans, including scenario analysis.
• Define and track project performance measures, milestones, and forecasts to address anticipated risks.
• Use project management tools to monitor schedules, costs, deliverables, and risks, preparing timely status reports.
• Facilitate communication across teams and stakeholders, ensuring clarity of requirements, updates, and progress.
• Present project updates clearly and resolve ambiguities for stakeholders.
• Build collaborative working relationships to support project delivery.
• Provide fact-based project updates, reports, and documentation to support decision-making.
• Incorporate feedback and lessons learned into project processes to improve execution.
• Stay informed of relevant business trends and apply insights to improve project outcomes.
• Apply business and financial fundamentals to monitor project costs, resource utilization, and performance measures.
• Apply project management tools and analytical methods to evaluate project performance trends.
• Collaborate with teams to integrate these insights into project tracking and reporting processes.

Skills

SQL data models

Tableau

Advanced Excel

Warehouse management systems

Cross-functional collaboration

Profit and loss analysis

Cost optimization

Fulfillment center operations

Roadmap development

Portfolio performance metrics

Project performance tracking

Education

Master's degree in Computer Science / MIS / Eng Mgmt / Business / Information Technology

Bachelor's degree in Computer Science / MIS / Eng Mgmt / Business / Information Technology

Tools

Tableau

Excel

Warehouse Management System software

Job description

What you'll do

Position: Senior Manager, Technology Operations

Job Location: 1375 Crossman Avenue, Sunnyvale, CA 94089

Duties

• Develop and document project goals, deliverables, schedules, and milestones for medium to high complexity projects.
• Create and maintain accountability matrices to clarify roles, responsibilities, and timelines.
• Break programs into project modules with assigned tasks and milestones.
• Track operational and financial factors influence project outcomes and provide updates to stakeholders.
• Monitor resource usage to ensure accurate reporting and efficient allocation.
• Identify risks to project completion and prepare documented response plans, including scenario analysis.
• Define and track project performance measures, milestones, and forecasts to address anticipated risks.
• Use project management tools to monitor schedules, costs, deliverables, and risks, preparing timely status reports.
• Facilitate communication across teams and stakeholders, ensuring clarity of requirements, updates, and progress.
• Present project updates clearly and resolve ambiguities for stakeholders.
• Build collaborative working relationships to support project delivery.
• Provide fact-based project updates, reports, and documentation to support decision-making.
• Incorporate feedback and lessons learned into project processes to improve execution.
• Stay informed of relevant business trends and apply insights to improve project outcomes.
• Apply business and financial fundamentals to monitor project costs, resource utilization, and performance measures.
• Apply project management tools and analytical methods to evaluate project performance trends.
• Collaborate with teams to integrate these insights into project tracking and reporting processes.

Minimum education and experience required

Master's degree or equivalent in Computer Science, Mgmt Info. Systems, Industrial Eng., Eng. Mgmt, Business, Info. Systems, Project/Program Mgmt, Information Technology, Finance, Management, Supply Chain Management, or related area and 3 years of experience in project management, program management, program operations, or related area; OR Bachelor's degree or equivalent in Computer Science, Mgmt Info. Systems, Industrial Eng., Eng. Mgmt, Business, Info. Systems, Project/Program Mgmt, Information Technology, Finance, Management, Supply Chain Management, or related area and 5 years of experience in project management, program management, program operations, or related area.

Skills Required

• Experience developing data models for analytics using SQL.
• Experience visualizing data models for analytics and reporting using Tableau or advanced excel.
• Experience developing technical products including warehouse management systems and back-end supporting system logics.
• Experience managing complex projects from end to end and collaborating with cross-functional teams.
• Experience conducting profit and loss analysis.
• Experience making strategic cost reduction and revenue generating recommendations.
• Experience partnering with fulfillment center operations team to drive quality excellence.
• Experience creating and maintaining a roadmap to set the future vision and strategic direction of owned space.
• Experience measuring, monitoring, and reporting on program portfolio performance.
• Experience developing key performance metrics and tracking mechanisms.

Salary Range

Salary Range: $174,138/year to $234,000/year. Additional compensation includes annual or quarterly performance incentives.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting.
• Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

Pay Rate

#LI-DNI #LI-DNP Pay Rate... $0.00

Other Information

Wal-Mart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Wal-Mart is an Equal Opportunity Employer.

Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.