Senior Manager, Talent Acquisition

Milestone Technologies; Phoenix (AZ); Remote; USD 160,000 - 165,000; Full time

Job summary

A leading IT managed services firm is seeking an inspirational manager to lead their recruiting team. This role involves developing innovative sourcing strategies, managing full-cycle recruitment, and ensuring an exceptional candidate experience. The position is 100% remote and offers a competitive salary range of $160,000 to $165,000 USD plus bonuses. The ideal candidate will have extensive experience in recruiting and team management, particularly in international markets.

Qualifications

• 10+ years of relevant experience with agency experience required.
• 4+ years managing a team of high-performing recruiters.
• International recruiting experience in EMEA required.

Responsibilities

• Lead and inspire a team of senior recruiters to fill requisitions promptly.
• Execute talent acquisition strategies to achieve organizational goals.
• Cultivate relationships as a trusted advisor to clients.

Skills

Emotional Intelligence

Coaching

Mentoring

Communication

Problem Solving

Tools

MS Office

Applicant Tracking Systems

Job description

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

We are seeking an inspirational manager with high emotional intelligence who can build and develop recruiting teams through management, coaching, and mentoring; engage and motivate others; encourage team members to take on new challenges and exceed expectations. You will manage a team of full-cycle recruiters dedicated to hiring top technical talent for Milestone Technologies in support of its clients.

You will be integral in evolving the talent acquisition team by refining our sourcing methodology and strategy, driving efficiency, improving productivity, implementing innovative sourcing methodology, utilizing data-driven metrics, reporting, and insights, streamlining end-to-end recruiting processes to support growth and scalability, and implementing recruiting best practices. You will also help ensure our team delivers an exceptional experience for our candidates, stakeholders, and colleagues. This role reports to the Head of Talent Acquisition and Strategy.

This role is 100% remote and can be located anywhere in the U.S. Pacific, Mountain or Central time zones.

Key Responsibilities:

• Lead and inspire a team of senior recruiters, providing support and direction to fill requisitions promptly while ensuring process adherence, compliance, and recruiter efficiency and scalability.
• Deliver experiential excellence to candidates, business leaders, and stakeholders.
• Execute talent acquisition strategies to achieve organizational and company goals and objectives.
• Cultivating meaningful relationships as a trusted advisor and business partner to internal and external clients.
• Conduct ongoing research to identify job boards, posting sites, educational institutions, non-profit organizations, and other relevant associations to maximize sourcing channels and garner greater talent brand equity.
• Leverage social networking and other cutting-edge recruiting technologies and tools to connect with a broad and diverse talent network.
• Develop and maintain reports in support of TA's management system, resource planning, and metrics.
• Ad hoc projects related to talent acquisition initiatives.

Requirements:

• 10+ years of total relevant experience, with agency experience required
• 4+ years of experience managing a team of high-performing recruiters
• International recruiting experience in EMEA required
• Strong recruiting and business acumen to develop and manage metrics and KPIs
• Knowledge of MS Office (Excel, PowerPoint, Word, Teams, Outlook)
• Proficiency with various applicant tracking systems
• An innovative problem solver who can 'think outside the box'
• Demonstrated success in coaching, developing, and mentoring others
• Excellent written and verbal communication and presentation skills
• Knowledge of current market trends and competitive data
• Ability to deliver results while navigating a dynamic, fast-paced environment with evolving goals
• A critical eye toward detail

Compensation

Estimated Pay Range: $160,000 to $165,000 USD + bonus
We also offer comprehensive benefits options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.