Senior Manager, System Reliability & Stability

Bloomingdale's Inc.; Deerfield Township (OH); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Employee Assistance Program

Tuition reimbursement

Job summary

Bloomingdale's Inc. in Deerfield Township, Ohio is looking for a Manager, Systems Stability to ensure system reliability and performance. You will lead a high-performing team, focusing on quality, efficiency, and exceptional service while driving improvements in customer experiences.

The ideal candidate will have over 3 years of experience or a relevant degree, along with strong analytical skills and a customer-focused mindset. Benefits include competitive pay, health coverage, and merchandise discounts.

Qualifications

• 3+ years of relevant work experience preferred.
• Effective written and verbal communication skills.
• Ability to analyze data and solve practical problems.

Responsibilities

• Lead and develop a team of Systems professionals.
• Drive proactive system monitoring and incident management.
• Partner with leaders to improve system performance.

Skills

Credit & Customer Care Expertise

Leadership & Team Development

Customer & Colleague Focus

Systems & Digital Acumen

Analytical Thinking

Problem Solving & Decision Making

Collaboration & Influence

Education

Bachelor's degree in a related field or equivalent work experience

Job description

Bloomingdale's Inc. in Deerfield Township, Ohio is looking for a Manager, Systems Stability to ensure system reliability and performance. You will lead a high-performing team, focusing on quality, efficiency, and exceptional service while driving improvements in customer experiences.

The ideal candidate will have over 3 years of experience or a relevant degree, along with strong analytical skills and a customer-focused mindset. Benefits include competitive pay, health coverage, and merchandise discounts.